Field Service Engineer
Averna•Chandler, AZ
•Hybrid
About The Position
The Field Service Engineer is responsible for local field service of the project, including but not limited to the software, hardware, or system debugging of automated equipment. The role involves equipment installation and bring-up, validation, end-user training, maintenance, troubleshooting, repair, software upgrades, and collaboration with design engineers for continuous improvement. The position requires documentation updates and reporting. The work arrangement is 100% on-site at the client location for the first 6 months, transitioning to a hybrid model (remote + on-site as required) thereafter.
Requirements
- Experience in PLC and Computer controlled production equipment with complex processes.
- Advanced knowledge on calibration procedures for precision assembly machines with vision guided motion.
- Advanced knowledge about machine vision systems. Understand how to debug, calibrate, and configure them.
- Advanced knowledge on motion systems and how to tune motors and check motion repeatability and stability.
- Advanced knowledge on using and referencing 6 axis robots.
- Knowledge on using and configuring LabVIEW applications.
- Knowledge on using and configuring Beckhoff PLC IO and Motion applications.
- Fluent in English in speaking and writing.
- Experience with manufacturing environment.
- Bachelor's degree or above, majoring in Electrical engineering, automation, mechatronics or related fields.
- More than 5 years of experience in PLC development in the non-standard automation field.
- Logical thinking, able to adapt to fast-paced work and business trips for projects.
- Excellent communication, negotiation, and relationship-building skills.
- Be able to directly work with international colleagues and customers.
Nice To Haves
- Aligned to Averna values.
- Challengers
- Learning agility
- Passion for engineering
- Active listening
- Presentation Skills
- Conceptualizing skills
Responsibilities
- Equipment Installation and Bring-up
- Validation of equipment
- Training of the end-user personnel
- Maintenance of equipment
- Troubleshooting and root cause analysis
- Equipment Repair
- Equipment Software upgrade
- Continuous improvement and optimization collaboration with equipment design engineers
- Documentation updates and reporting.
Benefits
- Competitive benefits package
- Competitive total compensation
- An additional day off for your birthday
- Flex days paid between Christmas and New year's
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What This Job Offers
Job Type
Full-time
Career Level
Senior
