Field Service Engineer
About The Position
Based in Charlotte, NC, this role is for a Field Service Engineer who will be part of a team of customer support engineers. The engineer will analyze and solve engineering problems associated with the installation, start-up, and operation of distributed control systems, sub-systems, and specific control equipment at customer locations. This role requires extensive travel up to 75%, including overnights (often 1-3 weeks at a time during spring and fall outage season), and some weekends. A Hybrid Work Option is available when not traveling. Emerson Power & Water Solutions helps customers in crucial industries tackle modern challenges as an industry-leading controls automation company driving innovation for a healthier, safer, smarter, and more sustainable world.
Requirements
- Bachelor's degree in engineering, computer science or a similar technical educational curriculum, or relevant experience in lieu of education.
- Minimum 2 years of related experience engaging with customers for the installation of control systems, loading application software, loading, installing and maintaining network equipment.
- Ability to travel up to 75% of the time.
- Legal authorization to work in the United States without sponsorship now or in the future.
Nice To Haves
- Experience programming with PLC and/or DCS software.
- SCADA and datalink experience.
- Experience with Emerson Ovation software.
Responsibilities
- Perform on-site instruction of customer personnel.
- Write and modify maintenance procedures.
- Conduct quality control tests and/or product evaluation.
- Direct efforts of customer personnel engaged in installation of control systems, sub-systems, equipment, or their routine modification/repair.
- Provide direct engineering advisory assistance to the customer and liaison within the company on issues dealing with the equipment or related matters.
- Create complete and timely reports on all activities, with emphasis on defining problems encountered and services provided.
Benefits
- Medical insurance plans
- Dental coverage
- Vision coverage
- Employee Assistance Program
- 401(k)
- Tuition reimbursement
- Employee resource groups
- Recognition programs
- Flexible time off plans
- Paid parental leave (maternal and paternal)
- Vacation leave
- Holiday leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
