Field Service Engineer 2

Baylor Scott & White Health•Temple, TX

5d•Onsite

About The Position

Baylor Scott & White Health promotes the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. The Field Service Engineer II fixes, maintains, tests, and calibrates complex diagnostic imaging equipment to ensure safe operation. Maximizes patient safety by ensuring proper use and performance of patient care equipment.

Requirements

Able to fix, maintain, test, and calibrate basic diagnostic imaging equipment/systems to ensure safe and proper operation
Able to travel to other Baylor Scott & White facilities regularly to assist with scheduled and unscheduled service activities.
Able to communicate with and interact with customers, providers and team members.
Able to effectively self-manage time and assigned projects.
Must have the physical ability to raise and move material weighing up to 40 pounds.
Exceptional knowledge of computer systems and networking.
Associate's or 2 years of work experience above the minimum qualification
4 Years of Experience
Drivers License (TXDL): If moving from out of state must obtain valid TX DL within 90 days of hire.

Responsibilities

Performs scheduled preventive maintenance (PM) following hospital policies, procedures, and industry standards. Uses specialized test equipment, tools, and simulation devices.
Maintains, services, troubleshoots, and calibrates complex diagnostic imaging systems. Uses manufacturer service manuals, schematic diagrams, and vendor expertise. Identifies the best fix based on clinical need and cost.
Document all service events, performance tests, and corrective maintenance according to department policy. Use computerized maintenance management software and other standard office software.
Accountable for ordering repair parts, timely return of applicable repair parts, and timely submission of applicable order-related documentation.
Helps with assigned projects, related to the installation, relocation, and disposal of medical imaging equipment/systems.
Communicates effectively with customers using various tools. Establishes rapport with staff and keeps clinical staff and management informed of repair status.
Communicates and works in conjunction with imaging equipment service providers to facilitate efficient equipment installs and fixes.
Recommends improvements to PM schedule frequency, testing procedures, or documentation forms. Participates in or helps develop departmental and hospital-based continuous quality improvement initiatives.