Field Service Engineer

MKD Electric•Carol Stream, IL
•$45 - $55

About The Position

MKD Electric is hiring a Field Service Engineer to provide preventative maintenance, repair services, and commissioning support for low-, medium-, and high-voltage electrical systems up to 500 kV. The role requires a basic understanding of mechanical and electrical systems and components, along with knowledge of the tools and processes used for system maintenance and repair. Field Service Engineers are expected to deliver high-quality service and customer satisfaction, work effectively with a team, and provide coverage based on business needs. The position includes electrical testing and troubleshooting, service administration and reporting, and completion of required safety and onboarding training. Some travel, including overnight stays and travel outside the assigned territory, is required. The employee may need to work nights, weekends, and holidays to meet customer requirements, and periodically review emails or answer calls on weekends. MKD Electric describes itself as a fast-paced, agile company serving clients in industries including renewables, data centers, oil and gas, food and beverage, manufacturing, chemical, and pharmaceutical. The company offers on-the-job training, accredited training programs, benefits, and opportunities for career development and advancement. The stated base pay range is $45.00 to $55.00 per hour, with individual pay determined by factors including location, skills, experience, and relevant education or training. The role is not eligible for visa sponsorship.

Requirements

  • High school diploma or GED.
  • More than five years of experience in the electrical testing field.
  • Strong written and verbal communication skills to communicate effectively and professionally with internal and external clients.
  • Ability to work independently without close supervision.
  • Valid driver’s license that is maintained.
  • Willingness and ability to work nights, weekends, and holidays as needed to meet customer requirements.
  • Ability and willingness to periodically review emails or answer calls on weekends.
  • Willingness to travel outside the assigned territory, including overnight stays, as necessary.
  • Ability to read and interpret electrical schematic drawings.
  • Ability to read and understand electrical one-line diagrams.
  • Ability to use appropriate test equipment to troubleshoot and diagnose problems.

Nice To Haves

  • Associate degree from an accredited two-year technical college in Electrical Technology, or graduation from an accredited four-year electrical apprenticeship program, or similar experience and training from the military.
  • Job-related military service, such as Naval Nuclear Electrician’s Mate or Air Force Power Production Technician; technical school certification; or directly related field experience with power control systems or other low- and medium-voltage power applications.
  • OSHA 30-hour, MSHA, NFPA 70-E, and CPR/First Aid credentials or training; the company states it can provide the listed safety training.
  • NICET certification.

Responsibilities

  • Test instruments, current transformers (CTs), potential transformers (PTs), and combined potential transformers (CPTs).
  • Test power transformers using methods and equipment such as Doble, TTR, insulation resistance, and winding resistance testing.
  • Test electromechanical and solid-state relays.
  • Perform cable testing, including Tan Delta, power factor, VLF, and DC/AC hi-pot testing.
  • Troubleshoot automatic transfer switches and understand their sequence of operation and elementary diagrams.
  • Understand and troubleshoot or test complex 83-control schemes.
  • Understand one-line diagrams.
  • Work safely and adhere to electrical safety principles and procedures.
  • Learn applicable business systems and complete administrative responsibilities by established deadlines.
  • Enter pertinent job information into service orders, including customer, time, actions taken, and expenses.
  • Submit business expenses and receipts for approval and processing.
  • Submit accurate timesheets on time for approval.
  • Satisfactorily complete internal safety audits.
  • Complete onboarding training and annual retraining as required.
  • Complete basic electrical safety, CPR/First Aid/AED, and arc flash/PPE training.
  • Provide preventative maintenance, repair services, and commissioning support for electrical systems up to 500 kV.
  • Deliver high-quality service and customer satisfaction, work well with the team, and provide coverage as business needs require.
  • Travel outside the assigned territory, including overnight stays, as necessary to meet customer requirements.
  • Work nights, weekends, or holidays as needed to meet customer requirements and periodically review emails or answer calls on weekends.

Benefits

  • On-the-job training with fully accredited training programs.
  • Eligibility for medical, dental, and vision benefits.
  • 401(k) with company match.
  • Opportunities to expand skills and share knowledge across the organization.
  • Internal promotion opportunities and career growth and development.
  • Flexible vacation.
  • Parental leave.
  • Perks and discounts supporting employee wellbeing and lifestyle.
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