Field Service Engineer - Seattle, WA

Danaher Corporation•Seattle, WA

3d•$70,000 - $80,000•Remote

About The Position

The Field Service Engineer is responsible for customer satisfaction in all aspects of the job including increased throughput, decreased downtime, regular Preventive Maintenance, and regular upgrades. This person will be a clear advocate for the customer (internally and externally) and a steward for the company. This position reports to the District Manager and is part of the Global Service Organization, located in Seattle, WA, working remotely to cover the Northwest Service District. In this role, you will have the opportunity to: Servicing Beckman Coulter products at the customer facility. Cultivating customer relationships and supporting commercial initiatives. Driving a sense of urgency to ensure the customer needs are addressed promptly with an emphasis on a “first time fix” through the problem-solving process.

Requirements

Associate’s degree in mechanical, electrical, biomedical engineering, life science or equivalent military experience.
1+ year experience problem solving, diagnosing, or troubleshooting challenges with instrumentation using a variety of methods.
Ability to commute onsite to customer facilities within assigned territory, including Seattle metropolitan area and Rocky Mountains.
Must have a valid driver’s license with an acceptable driving record.
Ability to occasionally lift, lower and move up to 50 lbs. (tools, replacement parts, consumables etc.).

Nice To Haves

Prior laboratory or field service experience
Experience working in a regulated laboratory environment

Responsibilities

Servicing Beckman Coulter products at the customer facility.
Cultivating customer relationships and supporting commercial initiatives.
Driving a sense of urgency to ensure the customer needs are addressed promptly with an emphasis on a “first time fix” through the problem-solving process.