Field Service Engineer
Smiths Group•Chicago, IL
•Onsite
About The Position
TUTCO, LLC, a leading manufacturer of heat strips and heating elements, used in the HVAC and Appliance industry is seeking a highly motivated and detail-orientated Field Service Engineer to join the team in their greater Chicago area. TUTCO LLC is a Subsidiary of Smiths Group with Headquarters in London, England. The Field Service Engineer will install, maintain, and repair equipment on-site at customer locations. They serve as a key technical contact between the company and the customer.
Requirements
- Associate’s or Bachelor’s degree in Engineering, Electronics, or related field (or equivalent experience)
- Experience with troubleshooting technical equipment or systems
- Strong problem-solving and analytical skills
- Ability to read technical manuals, schematics, and diagrams
- Good communication and customer service skills
- Willingness to travel frequently
Nice To Haves
- Troubleshooting & diagnostics
- Customer service mindset
- Time management
- Technical aptitude
- Adaptability in field environments
Responsibilities
- Install, test, and commission equipment at client locations
- Diagnose and repair mechanical, electrical, or technical issues
- Perform preventive maintenance and upgrades
- Provide technical support and training to customers
- Document service visits, repairs, and maintenance activities
- Ensure compliance with safety standards and company policies
- Coordinate with internal teams (engineering, support, logistics)
- Travel to customer sites as needed
Benefits
- Medical
- Dental
- Vision
- 401k Retirement Plan with company match
- Life
- Short-Term Disability
- Paid Vacation
- Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
