Field Service Engineer - Dallas

Veralto Global•Austin, TX

1d•$70,000 - $110,000•Onsite

About The Position

Linx Printing Technologies is launching direct sales and service operations in the United States and is seeking experienced Field Service Engineers to support its growing customer base. This role is crucial for building the company's reputation for outstanding service, supporting innovative coding and marking solutions, and ensuring customers receive high standards of technical support. It offers a unique opportunity to be part of an exciting launch, contribute to success, and grow a career with a global leader in product identification technology. The Field Service Engineer will be responsible for installing, servicing, repairing, and maintaining Linx’s full range of coding and marking products across the United States, working hands-on at customer sites. The role is based in Dallas and requires regular travel throughout Texas, including 2-3 nights away from home each week. New hires will undergo initial UK-based training for 1-2 weeks, followed by an extended ramp-up period of approximately six weeks with field support before achieving full autonomy.

Requirements

Experience in a hands-on technical, service, engineering, or customer-facing field role
A strong service mindset with a genuine desire to help customers succeed
Comfort working independently, often on the road, as part of a growing US operation
Valid US driver’s license
Willingness to travel regularly between Dallas, Houston, Austin and San Antonio including 2–3 nights away per week
Must be located in the Greater Dallas/Fort Worth area or willing to relocate.

Nice To Haves

Thrive in an energetic, entrepreneurial environment while confidently engaging customers, clearly explaining solutions, and building strong working relationships
Enjoy solving new, unfamiliar, or technically complex problems, staying calm and effective under pressure or during urgent customer situations
Be highly self‑motivated and organised, comfortable managing your own schedule, travel, and priorities independently
Take ownership of issues from start to finish, communicating clearly and professionally with customers throughout the resolution process

Responsibilities

Install & Maintain Equipment: Set up, service, and repair coding and marking systems at customer sites
Respond to Breakdowns: Diagnose and fix issues quickly to keep customer operations running smoothly
Deliver Great Service: Build trust with customers through clear communication, professional support, and effective problem-solving
Travel to Customer Sites: Support customers primarily across Dallas and Houston, with 2–3 overnight stays per week
Handle Service Calls: Manage field service requests promptly and professionally
Document Work: Keep accurate records of service visits, repairs, and maintenance
Support Linx Solutions: Help customers get the most from their Linx equipment, ensuring high standards of performance and reliability