Field Service Engineer - Robotics Division
Stäubli•Duncan, OK
•Hybrid
About The Position
The Field Service Engineer – Robotics Division is responsible for troubleshooting, maintaining, and repairing industrial robotic systems at customer sites. This role serves as a technical expert and customer-facing representative, ensuring equipment reliability, minimizing downtime, and supporting customer satisfaction throughout the lifecycle of Stäubli robotic solutions.
Requirements
- Associate degree, technical diploma, or equivalent experience in Engineering Technology, Mechatronics, Robotics, Electrical Engineering, Industrial Maintenance, or a related field.
- 3+ years of experience troubleshooting industrial automation, robotics, controls, or manufacturing equipment.
- Ability to read electrical schematics, mechanical drawings, and technical documentation.
- Strong problem-solving and customer service skills.
- Valid driver’s license and ability to travel extensively.
- Ability to work independently in customer-facing environments.
- Ability to read, write, and communicate fluently in English
Nice To Haves
- Experience with industrial robots and robotic automation systems.
- Knowledge of PLCs, HMIs, industrial networks, servo systems, and motion control.
- Experience in manufacturing, automotive, logistics, or general industry environments.
- Previous field service experience supporting capital equipment.
Responsibilities
- Diagnose and resolve electrical, mechanical, software, and controls-related issues.
- Perform preventive and corrective maintenance activities.
- Provide onsite and remote technical support to customers.
- Train customer maintenance and operations personnel.
- Document service activities, root cause analyses, and recommendations.
- Collaborate with engineering, project management, spare parts, and sales teams.
- Support emergency service calls and customer downtime situations.
- Ensure compliance with safety policies and customer site requirements.
- Maintain accurate service reports (CRM) and expense documentation.
- Adhere to all safety, quality and, environmental standards.
Benefits
- Equal opportunity employer status
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
