Field Service Engineer - MI - On Site

Vensure • Sterling Heights, MI

1d • Onsite

About The Position

Responsible for integration, testing, deployment, and field support of multidisciplinary systems (mechanical, electrical, and software). Acts as a customer-facing technical lead, supporting R&D-related projects and managing customer interactions throughout deployment and operation.

Requirements

• Strong problem-solving and system-level thinking
• Ability to work independently and under pressure
• Customer-oriented mindset with project ownership
• High sense of responsibility
• 2–5 years of experience in system integration, testing, or field service
• Strong understanding of electronics and ability to read schematics
• Experience with communication protocols (TCP/IP, RS232/RS485)
• Understanding of mechanical systems
• High-level English (spoken and written)
• Willingness to travel internationally

Nice To Haves

• Experience with test equipment (multimeter, oscilloscope)
• Experience with Embedded systems / Linux

Responsibilities

• Lead customer-facing technical activities, acting as a focal point between R&D/Operation and the customer
• Perform installation, integration, and commissioning of systems at customer sites (domestic and international)
• Provide on-site technical support, troubleshooting, and system repair
• Manage and execute in-house repairs and maintenance activities
• Conduct system testing (functional, communication, software, and hardware)
• Deliver system demonstrations and operational training to customers
• Prepare reports, document faults, and provide feedback to R&D teams
• Support deployment, upgrades, and operational activities in the field

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed