Field Service Engineer - Sioux Falls, SD

Danaher Corporation•Sioux Falls, SD

1d•$34 - $38•Remote

About The Position

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. Learn about the Danaher Business System which makes everything possible. The Field Service Engineer for Beckman Coulter Diagnostics is responsible for supporting the needs of our client, which directly impacts patient health and overall well-being. This position is part of the Service Organization located in Sioux Falls, SD and will be fully remote covering the areas of South Dakota, North Dakota, Nebraska, Iowa and Minnesota. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the Field Service Team reporting to the Field Service Manager and responsible for troubleshooting, installation, preventative maintenance, and service repair needs on Beckman Coulter equipment. This position services the Automation and Chemistry. If you thrive in a fast-paced role and want to work to build a world-class service organization—read on. In this role, you will have the opportunity to: Under minimal direction, complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products. Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and advancing team goals Communicate with various levels of internal and external customers, recognizing and addressing their unique needs. Foster collaboration by assisting with the training of newer Field Service Engineers

Requirements

Associate degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or equivalent military experience or High School diploma with 3 years of experience.
1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
Ability to travel , 20% overnight, within territory including Nebraska, North Dakota, Minnesota, Iowa
Must have a valid driver’s license with an acceptable driving record
Ability to lift, move, or carry equipment up to 50lb (tools, replacement parts, consumables etc.)

Nice To Haves

3+ years’ experience of advanced trouble shooting
Developing relationships with internal and external customers to foster positive partnership and enhance likelihood of customer satisfaction and retention.

Responsibilities

Under minimal direction, complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products.
Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times.
Utilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and advancing team goals
Communicate with various levels of internal and external customers, recognizing and addressing their unique needs.
Foster collaboration by assisting with the training of newer Field Service Engineers