Field Service Engineer

Raventek Solution Partners LLC
Onsite

About The Position

The Field Service Engineer develops and deploys technical solutions that enable data-driven decision-making using advanced data platforms. This role integrates, transforms, and operationalizes data to support mission-critical outcomes. The position collaborates with cross-functional teams and stakeholders to build scalable applications, troubleshoot data issues, and deliver actionable insights. The performance of this position is key to RavenTek's performance on the contract, and therefore RavenTek's mission to support the customer.

Requirements

  • Strong engineering foundation in Computer Science, Mathematics, Software Engineering, Physics, Data Science, or related field.
  • Proficiency in programming languages such as Python (PySpark, Pandas), SQL, R, or similar.
  • Solid understanding of algorithms and data structures.
  • Ability to work effectively with both technical and non-technical stakeholders.
  • Adaptability in fast-paced, dynamic environments.
  • Strong independent learning and problem-solving capabilities.
  • Excellent communication skills, including customer engagement and technical troubleshooting.
  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field is preferred.
  • At least 7 years of relevant experience.
  • Experience in software engineering, data engineering, or a related discipline.
  • Ability to obtain and maintain Secret level clearance.

Nice To Haves

  • Relevant technical certifications preferred but not required.

Responsibilities

  • Configure and manage data feed transfers from source systems into platform-accessible environments.
  • Diagnose and resolve issues related to delayed or missing data feeds.
  • Develop data transformations and create derived datasets using distributed computing tools (e.g., Spark).
  • Monitor build processes and troubleshoot failures or performance issues.
  • Design and develop applications using platform-based frameworks to address operational requirements.
  • Collaborate with subject matter experts (SMEs) in rapid development cycles, including testing and troubleshooting.
  • Execute requests for information (RFIs) related to data and platform capabilities.
  • Partner with product teams to debug and understand underlying platform code.
  • Enter actual time worked, once complete, at the end of the day, or no later than 10:00 a.m. the following workday, and submit timesheets at the end of each pay period.
  • Submit Monthly Status Reports on a regular basis, as required.
  • Monitor RavenTek email on a regular basis, at least 3 times per week, and respond accordingly.
  • Complete required compliance training as assigned.
  • Other duties as assigned.
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