Field Service Engineer 2

GE HealthCare

3d•Onsite

About The Position

The Field Engineer II will perform preventative maintenance, installations, troubleshooting, and repairs on our diagnostic imaging (DI) product line in the area of Birmingham, AL. MR, CT, NM, PET experience is a plus. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. The Field Service Engineer 2 will perform preventative maintenance, installations, troubleshooting, and repairs on our diagnostic imaging (DI) product line in the area of Birmingham, AL. The Field Service Engineer 1 will work in the Birmingham AL service region. The primary modalities are expected to include MR, CT, NucMed and PET support. The work shift is a 2nd Shift role, M-F, 12 noon to 9 pm.

Requirements

Associates degree, Bachelor’s degree or equivalent military education and a minimum 3 years of experience servicing medical equipment; OR High School Diploma/GED and a minimum 6 years of experience servicing medical equipment.
Minimum 2 years of experience servicing imaging equipment.
Valid Driver's License.
Willing to work 2nd shift with core schedule being Monday – Friday, 12 noon to 9 pm.
Ability to be available after-hours and/or work a rotating on-call schedule, including weekends.
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Nice To Haves

Experience interfacing with both internal team members and external customers as part of a solution-based service process.
MR, CT, NM, PET experience is a plus.

Responsibilities

Perform timely and accurate preventative maintenance, installations, and troubleshooting on imaging equipment within a hospital or healthcare system to ensure optimal delivery of healthcare services to patients.
Maintain relationships with customers and ensure timely communication, resolution and proper follow-up to drive customer satisfaction.
Adhere to company policies, procedures, and hospital protocols, to ensure regulatory and compliance requirements are met; ensure documentation of all work performed is captured, including the ordering of parts.