Field Service Engineer - San Francisco Bay Area

Danaher Corporation•San Jose, CA

3d•$41 - $44•Remote

About The Position

The Field Service Engineer is responsible for providing exceptional customer experience through great communication, solid problem-solving ability, and a positive attitude. This position reports to the Sr. Field Service Manager of the Northwest field service team and will be a fully remote in the San Jose, CA role, supporting our customers in the greater Northwest US states. In this role you will have the opportunity to: Proactively manage customer accounts, while building and fostering positive and professional relationships with both external and internal customers Propose process improvements that improve internal and external customer processes Manage a diverse technical product portfolio.

Requirements

Associates degree with 2-3 years of Field Service experience. We will consider trade school or High School Diploma with appropriate industry experience of equivalent complexity as a field service engineer.
Advanced troubleshooting, problem-solving and repair skills with strong attention to detail
Strong communication skills utilized in a professional manner
Ability to travel daily throughout the Northwest, with 50% overnight travel as business demands
Must have a valid driver's license with an acceptable driving record
Ability to lift, move or carry equipment and tools up to 50lbs

Nice To Haves

Bachelor’s degree in engineering, Biology, or related field
Previous experience with a customer facing role
Previous experience managing a diverse product portfolio

Responsibilities

Proactively manage customer accounts, while building and fostering positive and professional relationships with both external and internal customers
Propose process improvements that improve internal and external customer processes
Manage a diverse technical product portfolio