Field Service Engineer 1 - DCS (Remote - NC, VA, TN)
About The Position
As a Field Service Engineer I here at Honeywell, you will perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex and advanced Honeywell control systems including EXPERION PKS and TPS/TDC3000. You will validate customer requests, develop and maintain customer relationships, plan and execute upgrades and migrations, all while ensuring Right and Fast Delivery. In this role, you will impact customer satisfaction and operational excellence by providing expert technical support and service on Honeywell control systems, ensuring uninterrupted industrial processes and driving successful technology migrations and upgrades.
Requirements
- 4 years of professional experience in a related field such as field service, technical operations, industrial maintenance, process automation, heavy manufacturing, prior military experience, development and/or reliability engineering
- Willingness and ability to travel up to 80% of the time – up to 2 weeks away from home at once (VA, NC, TN)
- Ability to obtain multiple L3 certifications within 18 months
Nice To Haves
- Bachelor's degree in Science, Technology, Engineering, or Math
- Experience in upgrading and migrating legacy control systems to new technology platforms without disrupting industrial processes
- Experience with control systems and Industrial IT environments
- Software configuration, migration experience, project engineering experience, virtualization, cyber process control, electrical, or other relevant application experience
- Excellent verbal and written communication and organizational skills
- Self-reliance and the ability to learn independently
Responsibilities
- Periodic communication with customers regarding technical and administrative issues
- Provide customer support on Honeywell Control Systems and serve as a customer contact for service-related issues and enquiries
- Configure, maintain, and troubleshoot Honeywell hardware/software issues including Experion PKS and other DCS hardware/software such as LCN & TPS
- Upgrade Experion software from one release to another on live control systems without causing interruption to customer’s industrial process
- Migrate legacy Honeywell control systems to Honeywell’s new technology offerings
- Understand customer key processes and economic drivers to translate those into business opportunities while providing timely research and recommendations
- Assist Sales during sales pursuits and represent Honeywell to end-users
- Learn the end-to-end product/solution development, delivery, and execution of Honeywell products and solutions
- Use technical expertise in sophisticated Honeywell solutions and product offerings to improve customer experience
Benefits
- employer subsidized Medical, Dental, Vision, and Life Insurance
- Short-Term and Long-Term Disability
- 401(k) match
- Flexible Spending Accounts
- Health Savings Accounts
- EAP
- Educational Assistance
- Parental Leave
- Paid Time Off (for vacation, personal business, sick time, and parental leave)
- 12 Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
