Field Service Engineer- Oklahoma City

Danaher•Oklahoma City, OK

1d•Remote

About The Position

The Field Service Engineer for Beckman Coulter Diagnostics is responsible for supporting the needs of our client, which directly impacts patient health and overall well-being. This position is part of the Service Organization located in the Oklahoma City area and will be fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the Field Service Team and report to the District Manager and be responsible for troubleshooting, installation, preventative maintenance, and service repair needs on Beckman Coulter equipment. If you thrive in a fast-paced role and want to work to build a world-class service organization—read on. Territory includes but not limited to: the Oklahoma City metro area & Tulsa, OK.

Requirements

Associate’s degree, Military experience, or equivalent experience (Applicants with applicable military experience will be considered on a case-by-case basis)
1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
Ability to travel – 30- 50 % travel, overnight, within territory or locations in the Oklahoma City metro, Tulsa, OK, Western Arkansas, and surrounding areas.
Must have a valid driver’s license with an acceptable driving record
Ability to lift, move or carry equipment, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.).
Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time.
Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity.

Nice To Haves

2+ years’ experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair.
Experience developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention
A technical college major such as biomed, engineering, or a related field

Responsibilities

Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products.
Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times.
Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals.
Engage with internal and external stakeholders, understanding and meeting their requirements, while also helping train newer Field Service Engineers.