Field Service Engineer - Allentown, PA

Danaher•Allentown, PA

12h•Remote

About The Position

The Field Service Engineer is responsible for customer satisfaction in all aspects of the job including increased throughput, decreased downtime, regular Preventive Maintenance, and regular upgrades. This person will be a clear advocate for the customer (internally and externally) and a steward for the company. This position reports to the District Service Manager, is part of the Global Service Organization and works remotely to cover the Metro East District, primarily Northeastern Pennsylvania & North New Jersey. In this role, you will have the opportunity to: Service Beckman Coulter products at the customer facility. Cultivate customer relationships and support commercial initiatives. Drive a sense of urgency to ensure the customer needs are addressed promptly with an emphasis on a “first time fix” through the problem-solving process.

Requirements

Associate’s degree in mechanical, electrical, biomedical engineering, life science or equivalent military experience.
1+ year experience problem solving, diagnosing, or troubleshooting challenges with instrumentation using a variety of methods.
Overnight travel 10% - 50%.
Ability to commute onsite to customer facilities within assigned territory.
Must have a valid driver’s license with an acceptable driving record.
Ability to occasionally lift, lower and move up to 50 lbs. (tools, replacement parts, consumables etc.).

Nice To Haves

Laboratory or field service roles
Working in a regulated laboratory environment

Responsibilities

Service Beckman Coulter products at the customer facility.
Cultivate customer relationships and support commercial initiatives.
Drive a sense of urgency to ensure the customer needs are addressed promptly with an emphasis on a “first time fix” through the problem-solving process.