Field Service Engineer - Indianapolis, IN

Danaher CorporationIndianapolis, IN
$38 - $42Remote

About The Position

The Field Service Engineer is responsible for providing exceptional customer experience through great communication, solid problem-solving ability, and a positive attitude. This position reports to the Sr. Regional Field Service Manager of the Northwest field service team and will be a fully remote role in Indianapolis area, supporting our customers in the greater Northwest US states. In this role you will have the opportunity to proactively manage customer accounts, while building and fostering positive and professional relationships with both external and internal customers, propose process improvements that improve internal and external customer processes, and manage a diverse technical product portfolio.

Requirements

  • Associates degree with 2+ years of Field Service experience.
  • Advanced troubleshooting, problem-solving and repair skills with strong attention to detail
  • Strong communication skills utilized in a professional manner
  • Must have a valid driver's license with an acceptable driving record
  • This position requires the ability to regularly lift, move, slide, raise and/or place up to 50 lbs. unassisted. Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms.

Nice To Haves

  • Bachelor’s degree in engineering, Biology, or related field
  • Previous experience with a customer facing role
  • Previous experience managing a diverse product portfolio

Responsibilities

  • Proactively manage customer accounts, while building and fostering positive and professional relationships with both external and internal customers
  • Propose process improvements that improve internal and external customer processes
  • Manage a diverse technical product portfolio

Benefits

  • paid time off
  • medical/dental/vision insurance
  • 401(k)
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