Field Service Engineer, Central (Dallas, TX)

SMA America•Dallas, TX

1d•$33 - $36•Onsite

About The Position

As the U.S. subsidiary of SMA Solar Technology AG, SMA America has been at the forefront of solar inverter technology since 1981, developing solutions that make photovoltaic power plants simpler, more reliable, safer, and more cost effective. Headquartered in Rocklin, California, SMA America has spent more than two decades helping homes, businesses, and utilities across the country generate clean, reliable power. SMA America is the only inverter manufacturer in the world offering solutions for every system size, from residential rooftops to large scale utility plants, backed by more than 1,500 patents and a presence in over 190 countries. The company invests in its people, creates room to grow, challenges conventional thinking, and protects a culture where teammates genuinely care about each other and the work. SMA America hires capable people and gives them the space to do the job, with clear expectations, open door leadership, and real autonomy. This position is field based and covers the Central region. Candidates must currently reside in the Dallas and Fort Worth, Texas metropolitan area. This position requires significant regional travel, with occasional travel elsewhere in the United States. Applicants must be authorized to work in the United States on a full time basis. SMA America does not offer employment visa sponsorship of kind, including H-1B, OPT, CPT, or TN visas. Candidates who currently require or will in the future require visa sponsorship are not eligible for this role. Candidates operating under a temporary work permit or any visa tied employment authorization are also not eligible. The Field Service Engineer commissions, troubleshoots, and repairs SMA utility inverters in the field, and performs warranty repairs across assigned sites in the Central region. The role also covers operation and maintenance activity, performance data analysis, and building working knowledge of utility inverter applications.

Requirements

Current residence in the Dallas and Fort Worth, Texas metropolitan area.
At least 3 years of experience in electrical, electronic, and/or network communications.
A bachelor's degree in a technical field, or equivalent experience working in the renewables industry.
Ability to work nonstandard business hours and a nonstandard schedule as needed to support service customer contracts.
Ability to meet the travel requirements of the role.
Applicants must be authorized to work in the United States on a full time basis.

Nice To Haves

Prior experience in the renewable energy industry.
Knowledge of solar and alternative energy markets.
Knowledge of the National Electric Code.
Ability to analyze and solve problems effectively.

Responsibilities

Assists with commissioning, troubleshoots, repairs, and analyzes SMA America's utility inverters in the field, by email, telephone, and site visits.
Works regularly with high voltage DC electricity, three phase power, and the relevant software and firmware of the inverters.
Assists with, performs, and maintains maintenance activities in accordance with the SMA product maintenance manual on assigned sites, consistent with SMA customer contractual obligations.
Develops a detailed knowledge of SMA's utility inverter products, associated SMA accessories, and third party accessories sold by SMA for use with the inverters.
Maintains an accurate inventory count of spare parts provided by SMA.
Maintains a high level of customer satisfaction while striving to lower the costs of field service.
Other duties as may be required or assigned.