Field Service Engineer-NC
About The Position
This role is for a Field Service Engineer who will be the face of Phillips, based out of their residence and mastering the territory Monday through Friday in a company-supplied van. The daily responsibilities involve engineering excellence: troubleshooting, diagnosing, and repairing complex CNC machines and systems, and bringing new, state-of-the-art machinery online through precision installations. Beyond the technical work, the engineer will provide world-class customer service, building genuine, lasting relationships and creating legendary value. A critical part of the role will be roadblock elimination: proactively seeking out and annihilating any obstacle that stands between our customers and peak productivity, thus ensuring long-term partnerships and securing future work for Phillips.
Requirements
- Embody the Phillips spirit: never accept a goal less than audacious, even when the path is currently undefined, and drive forward with determination and the relentless desire to be the absolute best in your craft.
- Deep experience with CNC machinery OR a powerhouse combination of a strong mechanical and electrical background.
- Proven track record in a service or maintenance environment.
- Strong mechanical and electrical aptitude.
- Ability to be the most knowledgeable service engineer in the industry, with a desire to continually learn each and every day.
- Willingness and ability to travel up to 80% of the month within your assigned region between Monday and Friday.
Nice To Haves
- Mechatronics, Machining, or Engineering certification or degree.
Responsibilities
- Troubleshooting, diagnosing, and repairing complex CNC machines and systems.
- Bringing new, state-of-the-art machinery online through precision installations.
- Providing world-class customer service.
- Building genuine, lasting relationships with customers.
- Proactively seeking out and eliminating obstacles that hinder customer productivity.
- Ensuring long-term partnerships and securing future work for Phillips.
Benefits
- Company-supplied van
- Equal opportunity/affirmative action employer
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
