Field Service Engineer
About The Position
Our client is a well-established systems integrator with more than 40 years of experience delivering automation and SCADA solutions for municipal water and wastewater facilities throughout the Mid-Atlantic. They have built a reputation for technical excellence, long-term customer relationships, and solving complex infrastructure challenges for municipalities and utility providers. If you enjoy troubleshooting complex control systems, working directly with customers, and seeing the impact of your work in the field, this is an outstanding opportunity to join an organization that values technical expertise, customer service, and long-term career development. This is a customer-facing Field Service Engineer position supporting municipal water and wastewater infrastructure throughout the Mid-Atlantic region.
Requirements
- Associate's or Bachelor's degree in Electrical Engineering, Engineering Technology, Automation, or a related technical discipline (or equivalent industry experience).
- Three to five years of experience supporting industrial automation or control systems in a field service, manufacturing, utility, or systems integration environment.
- Experience troubleshooting PLC-based control systems.
- Ability and willingness to travel to customer locations throughout the region.
- Strong troubleshooting, communication, and customer service skills.
- Ability to work independently while managing multiple service priorities.
Responsibilities
- Install, troubleshoot, maintain, and repair PLC, SCADA, HMI, and industrial control systems supporting municipal water and wastewater facilities.
- Perform startup, commissioning, testing, and field service on new and existing automation systems.
- Diagnose and resolve electrical, instrumentation, communication, and control system issues.
- Support PLC programming modifications and SCADA troubleshooting as needed.
- Read and interpret electrical schematics, control panel drawings, P&IDs, and technical documentation.
- Provide on-site and remote technical support to municipal customers.
- Train operators and maintenance personnel on automation systems and equipment.
- Build strong, long-term relationships with customers by delivering exceptional technical service.
- Travel to customer sites throughout the region to support installations, upgrades, and emergency service calls.
Benefits
- Competitive compensation with overtime opportunities
- 401(k) with company match
- Comprehensive medical, dental, and vision insurance
- Paid holidays and paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
