Field Service Engineer
About The Position
KRB Machinery is an employee-owned manufacturer of rebar machinery that bends, cuts, and moves rebar for construction projects around the globe. We pride ourselves on fostering a collaborative environment where employees have a stake in our success. We are seeking a Field Service Engineer to join our dynamic team. This role is vital to our mission of building world-class rebar fabrication equipment that is long-lasting, safe to operate, easy to use and with outstanding support. If you are technically skilled, passionate about customer service, and ready to travel, we want to hear from you!
Requirements
- Basic mechanical, electrical, and hydraulic knowledge.
- Ability to work weekends and travel internationally for weeks at a time.
- Excellent communication and customer service skills.
- Self-motivated, adaptable, and able to work independently.
- Successful applicants undergo a standard background check and demonstrate eligibility to work in the United States.
- Valid passport and driver’s license.
- Ability to push/pull/lift 50 lbs.
Nice To Haves
- Experience in the rebar or construction machinery industry.
- Multilingual abilities are a plus.
- Familiarity with PLC programming or controls systems.
Responsibilities
- Travel to install and maintain rebar handling machinery at customer sites.
- Conduct diagnostics, troubleshooting, and repairs to minimize downtime.
- Train customers on the safe operation and maintenance of KRB equipment.
- Document service activities, including installations, repairs, and training sessions.
- Communicate patiently with customers and internal teams to ensure high service standards.
- Adhere to safety protocols and regulations at all times.
Benefits
- Competitive benefits package, including an ESOP (Employee Stock Ownership Plan).
- A collaborative, innovative workplace where your contributions make a difference.
- Travel opportunities to diverse international locations.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
