Field Service Engineer

ATS Corporation•Vineland, NJ
•Remote

About The Position

SP Industries Inc., an ATS company, is hiring a Field Service Engineer based in New Jersey to support customers across New Jersey, New York, Pennsylvania, Maryland, Delaware, and other locations as needed. This is a remote, field-based role involving approximately 90% travel, including overnight stays. The engineer services, maintains, repairs, tests, and calibrates complex scientific equipment, including SP Scientific equipment. The role involves customer-site work and substantial autonomy, with minimal technical supervision. Candidates with HVAC or refrigeration expertise can apply that experience to high-end scientific equipment. Experience troubleshooting and repairing freeze-dryers is a plus. The role includes installation, troubleshooting, repair, and maintenance of equipment; support for testing, start-up, and validation; and customer technical support by phone, online, or in the field. The engineer may supervise or execute field installations and testing, serve as the customer's single point of contact, coordinate internal technical support, and manage subcontractors. The position requires broad equipment, process, and manufacturing knowledge and the ability to independently troubleshoot complex mechanical and refrigeration systems. The position requires an associate degree in an electrical, mechanical, or mechanic discipline, or equivalent work experience. A degree or certificate from an approved two-year college or technical school in a related field, five years of related experience, or equivalent education and experience is also specified. An EPA Universal Refrigeration Card is required or may be obtained within 120 days after hire. The listed pay range is $38–$44 per hour.

Requirements

  • Associate degree in an electrical, mechanical, or mechanic discipline, or equivalent work experience.
  • Degree or certificate from an approved two-year college or technical school in a related field, five years of related experience, or equivalent education and experience.
  • EPA Universal Refrigeration Card required, or obtain it within 120 days after hire.
  • Basic understanding of PLC controls, including ladder logic.
  • Familiarity with and ability to use test equipment and hand tools.
  • Knowledge of plumbing, including piping and brazing.
  • Electrical/electronic knowledge and mechanical skills.
  • Ability to understand technical instructions, schematics, blueprints, and specifications.
  • Ability to independently coordinate or perform installation of complex structural capital equipment and assemble complex, often large, mechanical assemblies.
  • Ability to independently troubleshoot complex mechanical and refrigeration systems.
  • Ability to perform manufacturing processes such as brazing and welding.
  • Ability to independently interpret electrical, mechanical, and process-flow schematics.
  • Computer skills.
  • Ability to travel approximately 90%, including overnight stays.
  • Work safely, use required protective equipment, attend required safety training, report hazards and incidents, and assist with incident investigations.

Nice To Haves

  • Experience with refrigeration, compressors, and systems.
  • Ability to read and interpret blueprints and electrical, pneumatic, and hydraulic schematics.
  • Experience troubleshooting and repairing freeze-dryers.

Responsibilities

  • Perform equipment installation, troubleshooting, repair, and maintenance, and assist with testing, start-up, and validation activities.
  • Supervise and/or execute field installation and testing of equipment.
  • Provide customer technical support for product and equipment troubleshooting by phone, online, or in the field.
  • Act as the customer's single point of contact, obtaining internal technical support as needed and managing subcontractors as needed.
  • Maintain broad equipment, process, and manufacturing knowledge needed to support equipment.
  • Independently troubleshoot various models of SP Scientific equipment with minimal technical supervision.
  • Service, maintain, repair, test, and calibrate complex equipment.
  • Work in compliance with health, safety, and environmental procedures and report safety, environmental, equipment, and incident concerns as described.

Benefits

  • Life insurance
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off
  • Paid holidays
  • Tuition assistance
  • Career advancement opportunities
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