Sr. Field Service Engineer Tech Lead (Proton Therapy)- San Diego, CA

Siemens Healthineers

1d•$86,220 - $118,558•Onsite

About The Position

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Varian Proton Therapy Systems utilize a variety of complex subsystems including High Vacuum, Cryogenics, Superconducting Magnets, High Voltage applications, AC and DC RF Power Delivery, X-ray with Computed Tomography, Industrial Robots and Motion Control, Industrial PLC Controls, and Radiation Dosimetry. This role requires a high degree of professional knowledge and safety consciousness, providing excellent customer support, and acting as a company liaison. Responsibilities include performing operational quality checks, planned maintenance, submitting accurate service reports, completing mandatory training for FDA compliance, and becoming proficient in internal software applications. The position also involves supporting other field service site roles and meeting vendor credentialing requirements for client site access.

Requirements

Associate’s degree in an Engineering Technologies field of study OR 2 Years of prior applicable experience in military or high tech industry
Must be able to occasionally work at heights above 20 feet or in cramped spaces
Fluency in English, both written and spoken
Must have a customer focused attitude
Ability to troubleshoot by utilizing technical drawings and employment of root cause methodologies
All candidates are expected to demonstrate intermediate level of knowledge in the proper use of the following tooling: Mechanical: Torque Wrenches; Precision Gauges & Levels; Vernier Scales, Calipers and Micrometers; Drills, Saws, Taps and Dies; Lubrication and Adhesives Electrical: Digital Multi-Meter, Oscilloscopes, Circuit/Component tooling; Soldering
Candidate must live within close proximity or be willing to relocate to San Diego, CA.
This is an on-site position that requires onsite work at local customer locations.
Qualified Applicants must be legally authorized for employment in the United States.
Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
A successful candidate must be able to work with controlled technology in accordance with US export control law.

Nice To Haves

Fundamental knowledge of computer and network systems
Previous experience in either a High-Tech industry or Military technical support roles

Responsibilities

Maintain a high degree of professional knowledge and safety consciousness according to VMS guidelines to perform activities under the safest working conditions.
Provide highly visible customer support including assisting our customer in the operation of the system.
Serve as a company liaison with the customer on technical and/or administrative matters.
Perform all operational quality checks including planned maintenance in a timely manner.
Providing accurate, detailed and concise field service reports
Complete required assignments, Service Technical Bulletins and Upgrades in a timely manner.
Complete mandatory training assignments and certifications on time to maintain FDA compliance.
Become proficient in the use of internal software applications for both the business and Proton System such as Microsoft Office Suite, SAP, Salesforce, Siemens PLC GUI and Varian Treatment Control applications.
Be responsible for and/or support other field service site roles such as Site Safety Coordinator, Spare Parts Inventory Controller or Radiation Safety Coordinator.
Meet all Vendor Credentialing requirements necessary to gain VMS client site access, unless prohibited by law. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver’s license, SSN), Criminal background checks, Drug screens, Immunizations (Hep B, MMR, Varicella, Influenza, Tetanus), Annual TB testing, Healthcare trainings (provided by Varian).