Field Service Engineer Sr.
About The Position
Makino is a world leader in metal-cutting and machining technology. As a leader in the advanced manufacturing machine tool technology, Makino enables its customers to realize the highest level of quality with the fastest time to market. When companies make the parts that matter for automotive, aerospace, medical, die/mold and other industries worldwide, they make them with Makino. CNC Technician Level 2 or Sr. Position Summary The CNC Technician at Makino will utilize strong mechanical and electrical skills to troubleshoot, repair, and maintain CNC equipment. This role reports directly to the Reginal Customer Support Manager and plays a key part in supporting our customers’ machine tool operations. This position will primarily cover the Greater Seattle, WA region with the occasional travel outside the region.
Requirements
- Direct hands-on experience service, installing, troubleshooting, and maintaining Makino CNC machine tools is required.
- Candidates with equivalent experience with other high-end CNC machine tool platforms will also be considered.
- Ability to read and interpret technical drawings and schematics.
- Proficiency with software tools (e.g., Microsoft Office); role requires regular use of a laptop, smartphone, and various applications.
- Strong technical, communication, and presentation skills.
- Willingness to work flexible hours with travel throughout a regional territory.
Responsibilities
- Travel to customer sites to install, troubleshoot, repair, and maintain CNC machine tool equipment and controls.
- Use online technical documentation, manuals, and vendor resources to research and resolve machine issues.
- Complete and submit accurate documentation to Makino and customers regarding machine status, repairs, and installations.
- Perform and promote preventive maintenance on customer equipment and provide after‑sales technical support and training.
- Maintain an in‑depth understanding of the machine tool industry and the Makino product lines.
- Participate in training on CNC repair and Makino equipment during onboarding.
Benefits
- Competitive starting salary
- Market‑competitive health benefits, dental and vision
- company‑paid life insurance/short- and long-term disability
- 3 weeks of vacation to start
- Bonus plan
- 11 company paid holidays
- 401(k) retirement plan with company contribution
- Tuition reimbursement
- Employee appreciation events, perks, and assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
