Field Service Engineer, L3

PwrQ Holdings LLC • Waco, TX

1d • Onsite

About The Position

At Forgent Power, we bring together over a century of industry expertise with the energy and innovation of a modern startup. We design and manufacture advanced power and electrical systems that keep industries, communities, and people connected. Our legacy of craftsmanship and reliability meets a culture driven by curiosity, collaboration, and continuous improvement. We’re building the future of power—with people who are passionate about their craft and inspired to make a difference.
The Level 3 Switchgear Field Engineer is responsible for the installation, maintenance, troubleshooting, and repair of electrical switchgear systems in the field. This role requires technical expertise and hands-on experience with switchgear ensuring the safe and reliable operation of electrical equipment at customer sites. The engineer will serve as a technical lead, providing guidance to junior staff and collaborating with clients to resolve complex issues.

Requirements

• Associate’s or Bachelor’s degree in Electrical Engineering, or equivalent experience.
• Minimum of 5 years’ hands-on experience with switchgear systems or power generation systems, medium voltage preferred.
• Strong knowledge of electrical safety standards and field service protocols.
• Ability to work independently and lead technical projects in the field.
• Excellent communication, documentation, and problem-solving skills.
• Valid driver’s license and willingness to travel.

Responsibilities

• Perform advanced diagnostics, repairs, and maintenance on switchgear and related electrical systems.
• Complete commissioning and testing procedures for new and upgraded / retrofit switchgear installations.
• Interpret technical drawings, schematics, and specifications to troubleshoot and resolve complex issues.
• Ensure compliance with safety regulations, industry standards, and company protocols during all field operations.
• Document service activities, generate technical reports, and communicate findings to clients and project teams.
• Mentor and support Level 1 and Level 2 field engineers, sharing best practices and technical knowledge.
• Travel to various customer sites as required, sometimes on short notice, to address urgent system issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees