Field Service Engineer III
About The Position
Upgrading Wide Area Network (WAN) equipment and fiber infrastructure at remote locations CONUS an OCONUS. Designing and implementing cable infrastructure for data centers and outside plant fiber. Working with network engineers to establish layer 1-3 connectivity. Performing installation of routers, switches, encryptors and patch panels in racks. Performing inside plant fiber installation: data center fiber installation, telecom room to telecom room fiber installation. Performing outside plant fiber installation: building to building fiber installation through manholes and handholes. Working with node site coordinator to extend WAN circuits to routers. Coordinating with remote site POC’s to plan, design, and schedule equipment and infrastructure installation. Coordinating with remote COMSEC custodians to ensure the correct Keymat is ordered ahead of installation, working with local COMSEC custodians to send out appropriate COMSEC device to site. Creating cable diagrams before and update after installation is complete.
Requirements
- CCNA or CompTIA Network+
- Information Technology background
- Knowledgeable in network WAN/LAN with experience in troubleshooting layer 1 connectivity issues
- Six plus years of experience in working with copper cable infrastructure (CAT5E, CAT6, CAT6A)
- Six plus years of experience in working with Single Mode and Multimode fiber (OS2, OM1, OM3, OM4)
- Six plus years of experience in troubleshooting Wide Area Network (WAN) and Local Area Network (LAN) connectivity issues
- Six plus years of experience in installing fiber optic transceivers (SFP, QSFP, media converters)
- Knowledge of outside plant (OSP) fiber installation and safety, including OSHA safety standards and confined space training
- Understanding of Data Center Infrastructure, including hot aisle/cold aisle environments, cable ladders, rack installation, and cable management
- Knowledge of fiber and copper test equipment, such as Visual Fault Locator (VFL), Fiber Optic Power Meters, CAT5E/CAT6 testers, OTDR, and T-BERD
- Proficiency with Windows operating systems and Microsoft Office applications (Word, Excel, Outlook, Visual Basic)
- Must be able to lift, move, carry 50 pounds
- Must be willing to relocate to Charleston, South Carolina
Nice To Haves
- Six plus years of experience in installing routers, cryptographic devices, circuit activations, and fiber infrastructure
- Six plus years of experience in performing fusion splicing, including splice‑on connectors, loose tube, ribbon fiber, and splice tray organization
- Six plus years of experience working with DISA Telecommunications Service Orders (TSO)
- Prior military service or experience contracting with a government agency
- Troubleshooting network issues in a WAN environment working with Network Engineers to determine if it's physical (layer 1) or logical issue (layer 2-3)
- Troubleshooting cryptographic devices, i.e. correct keymat, IP address, SA tunnels and route information
Responsibilities
- Upgrading Wide Area Network (WAN) equipment and fiber infrastructure at remote locations CONUS an OCONUS
- Designing and implementing cable infrastructure for data centers and outside plant fiber
- Working with network engineers to establish layer 1-3 connectivity
- Performing installation of routers, switches, encryptors and patch panels in racks
- Performing inside plant fiber installation: data center fiber installation, telecom room to telecom room fiber installation
- Performing outside plant fiber installation: building to building fiber installation through manholes and handholes
- Working with node site coordinator to extend WAN circuits to routers
- Coordinating with remote site POC’s to plan, design, and schedule equipment and infrastructure installation
- Coordinating with remote COMSEC custodians to ensure the correct Keymat is ordered ahead of installation, working with local COMSEC custodians to send out appropriate COMSEC device to site
- Creating cable diagrams before and update after installation is complete
Benefits
- medical
- dental
- vision plans
- 401(k) with a company match
- life insurance
- vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually
- 11 paid holidays
- tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
