Field Service Engineer II - Augusta, GA

Danaher•Augusta, GA

2d•Remote

About The Position

The Field Service Engineer II for Leica Biosystems is responsible for supporting the needs of our customers, which directly impacts patient health and overall well-being. This position is part of the Service Organization and will work remotely out of Augusta, GA. You will be a part of the Field Service Team and report to the Regional Field Service Manager responsible for troubleshooting, installation, preventative maintenance, and service repair needs. At Leica Biosystems, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.

Requirements

Associate’s degree with 3+ years of field service experience or related field OR Bachelor’s Degree in Science with 1+ year of experience or related field OR equivalent military experience (working on any mechanical, technical, laboratory, pneumatic or any related instruments.)
Travel, Motor Vehicle Record & Physical/Environment Requirements: This position requires up to 90% flying and/or driving travel, which includes overnight stays.
Travel will primarily be domestic but may occasionally be international.
Must have a valid driver’s license with an acceptable driving record
Ability to regularly lift, move, slide, raise and/or place up to 50 lbs. unassisted.
Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms.

Nice To Haves

Diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments.
Field Service Engineering and/or Networking/IT system upgrades.
A lab or hospital environment.

Responsibilities

Provide installation support, maintenance, modification and/or repair on 1-2 groups of mechanical, electromechanical, electronic and/or refrigeration instruments.
Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies.
Actively support the sale of service contracts, assist sales representatives & service team members with system configurations/upgrades, and provide feedback on ways to improve financial performance to generate service revenue.