Field Service Engineer I - Semiconductor

Canon Careers•San Jose, CA

2d•$28 - $42•Onsite

About The Position

Canon U.S.A., Inc. has an exciting, entry level opportunity in California to support our photolithography equipment customers and enable them to utilize cutting edge technology in their semiconductor manufacturing process. You will be trained to support Canon’s lithography equipment (steppers and scanners). Your Impact - Install, repair, calibrate and maintain semiconductor process equipment while minimizing equipment down time. Escalate advanced repairs as needed, to senior level technicians. - Monitor, inspect and maintain semiconductor equipment in order to prevent and minimize malfunctions. - Maintain accurate documentation of maintenance activity and provide periodic reports - Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work. - Provide training and assistance to technicians and may provide basic instruction to customers. - Participate in ongoing technical training to expand technical expertise. About You: The Skills & Expertise You Bring Please note: This is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.

Requirements

HS Diploma, GED, or equivalent experience required. AA OR BS degree in a related field is preferred, plus less than one year of related experience. (i.e. FSE or Technician position in a semiconductor equipment company or a technical position in the engineering field)
May require up to 30% travel (valid driver’s license and acceptable driving record necessary)
Requires MS Word, Excel, and Powerpoint proficiency
Position may require travel to other offices/customer sites within the US. Some overseas travel as needed
Requires ability to work flexible shifts, including compressed shifts as needed to meet customer requirements
Must be capable of working independently, prioritizing tasks effectively, and maintaining composure in high-pressure situations or when addressing customer demands
This position requires driving for company business as an essential function of the job and must remain in compliance with company safety guidelines and policies
Requires ability to lift up to 30 pounds individually and for lifting over 30 pounds assistance may be available
Substantial amount of standing, walking, typing, grasping, talking and hearing
Occasionally kneeling, crouching, stooping, reaching, pushing, pulling and climbing stairs or ladder
The worker is required to have close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes
Working primarily in a cleanroom environment (wearing full clean room suit, facemask, gloves, safety glasses)
The work environment may include a variety of physical conditions such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to chemicals, ultraviolet light and lasers, working in enclosed spaces, close quarters, narrow aisles or passageways
The work environment may include working in highly time sensitive situations requiring quick resolution including equipment problems.

Responsibilities

Install, repair, calibrate and maintain semiconductor process equipment while minimizing equipment down time. Escalate advanced repairs as needed, to senior level technicians.
Monitor, inspect and maintain semiconductor equipment in order to prevent and minimize malfunctions.
Maintain accurate documentation of maintenance activity and provide periodic reports
Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work.
Provide training and assistance to technicians and may provide basic instruction to customers.
Participate in ongoing technical training to expand technical expertise.

Benefits

medical
dental
vision
401(k) Savings Plan
discretionary profit sharing
discretionary success sharing
educational assistance
recognition programs
vacation
Employee referral bonus
Employee discounts
“Dress for Your Day” attire program (casual is welcome, based on your job function)
Volunteer opportunities to give back to our local community
Swag! A Canon welcome kit and official merch you can’t get anywhere else