Field Service Engineer - HW - Elgin, IL

Siemens Healthineers

9d•$55,230 - $75,944•Remote

About The Position

This position supports the Medical Linear Accelerator Systems business within the greater Chicago area. This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and diagnosis and treatment imaging solutions at customer sites utilizing hand tools as well as specialized test tools (DVM, Oscilloscope, etc.).

Requirements

Located in the Chicago area or open to moving.
At least two years of experience demonstrating repair and troubleshooting skills with Electro-mechanical equipment is required.
Ability to understand and apply electronic, mechanical and computer networking theory to install, diagnose and repair equipment including ability to read and interpret schematics and site drawings.
Minimum Required Skills and Knowledge: Frequent use and application of technical documentation, standards, principles, concepts, and techniques in the field.
Uses acquired job skills and company policies to complete assigned tasks.
Sound knowledge of and professional experience with electronic and electro-mechanical engineering, testing equipment used for verification/checkout and calibration of electronic equipment.
Sound knowledge of and professional technical experience with micro-computers/PC based systems.
Sound computer usage and debugging skills.
Ability to identify and repair routine software and delivery system network problems.
Identify and resolve simple imaging system defects.
Candidate must live within close proximity or be willing to relocate to Elgin, IL.
This is a field based "remote" position that requires onsite work at several local customer locations.
Qualified Applicants must be legally authorized for employment in the United States.
Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position.
Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites.
Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position.
A successful candidate must be able to work with controlled technology in accordance with US export control law.

Nice To Haves

BSEE/BSEET/BMET preferred, or two-year formal education combined with appropriate high tech related experience.
Has completed all required VMS training classes for C3 products.
Has completed VMS HW Level II and Imaging Level II certification testing.
Familiar with business tools such as E-mail, Microsoft Word, Excel, and PowerPoint.
Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software desired.
Is assigned as primary support for machine accounts for which certification has been completed.
Be able to understand and utilize the escalation process to Sr FSR, Management, NTS, PSE, Applications.

Responsibilities

Assist in (on-site) service repair, preventative maintenance, field change orders/installations for Varian/SHS treatment and on-board imaging equipment.
Prepare work orders, parts orders, part returns, mileage logs, expense forms, time sheets and other administrative paperwork.
Defines problems: Collects data, establishes facts, and draws valid conclusions.
Has the ability to interpret an extensive variety of technical instructions and deal with abstract and concrete variables.
Perform routine maintenance, including major STBs.
Proficient at diagnosing and solving moderately complex mechanical problems, including simple vacuum leaks.
Able to perform vacuum system gun replacements and target replacements.
Achieve certification status for C3 products.
Meets all Vendor Credentialing requirements necessary to gain VMS client site access, unless prohibited by law.