Field Service Engineer - DUV

ASMLPhoenix, AZ
Onsite

About The Position

As our Field Service Engineer, you will be an integral part of a team of engineers who assist our Customer Support (CS) organization install, repair and maintain ASML systems at customer sites. You will ensure that our chipmaking systems work as they should – and be part of the technology innovation that’s moving the world forward. As a DUV Field Service Engineer at ASML, you will play a key role in supporting the world’s leading chipmakers. Your work ensures that advanced lithography systems operate at peak performance, enabling the production of faster, smaller, and more energy-efficient microchips. By joining ASML, you contribute to innovations that power everything from smartphones to medical devices, shaping technology for the future.

Requirements

  • Bachelor’s degree in a technical field or the equivalent combination of education, skills and experience will be considered. An associates or technical degree with at least 2 years of technical experience will be accepted.
  • At least 2 years of experience using computer applications, including data analysis tools, word processing, spreadsheet, and presentation software is preferred.
  • Bachelors or Masters degree in Engineering required, or equivalent combination of education, skills and experience will be accepted.
  • 2+ years of ASML DUV lithography experience or semiconductor industry experience
  • Highly prefer candidates with EUV/EXE background
  • Demonstrated experience using computer applications, including data analysis tools, word processing, spreadsheet, and presentation software
  • Mechanical aptitude and knowledge of mechatronics, optics, vacuum components, semiconductor processes, and relevant software.
  • Familiarity with project coordination and technical troubleshooting.
  • 3+ years of ASML DUV lithography experience or semiconductor industry experience.
  • Highly prefer candidates with DUV background.
  • Can observe and respond to people and situations and interact with others encountered in the course of work.
  • Can learn and apply new information or skills.
  • Must be able to read and interpret data, information, and documents.
  • Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
  • Ability to complete assignments with attention to detail and high degree of accuracy.
  • Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
  • Result driven-demonstrate ownership and accountability.
  • Identifies bottlenecks and drives improvements.
  • Work independently or as part of a team and follow through on assignments with minimal supervision.
  • Demonstrate open, clear, concise and professional communication.
  • Ability to establish and maintain cooperative working relationships with manager, co-workers and customer.
  • Work according to a strict set of procedures within the provided timelines.

Nice To Haves

  • At least 2 years of experience using computer applications, including data analysis tools, word processing, spreadsheet, and presentation software is preferred.
  • Highly prefer candidates with EUV/EXE background
  • Highly prefer candidates with DUV background.

Responsibilities

  • Ensure a safe working environment during all service activities.
  • Install and qualify equipment at customer locations, including assembly, alignment, and testing.
  • Diagnose technical issues and perform repairs to restore system functionality.
  • Escalate complex problems promptly to technical support teams when needed.
  • Collaborate with customers and internal teams to resolve issues effectively.
  • Perform routine maintenance and optimize system performance to prevent downtime.
  • Train customers on system operation and basic maintenance procedures.

Benefits

  • This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
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