Field Service Engineer Apprentice

Block Imaging Parts & Service LLC•Philadelphia, PA

6d•$66,000 - $68,000•Onsite

About The Position

Kickstart Your Engineering Career as a Field Service Engineer Apprentice! Are you ready to launch your career in engineering with real-world experience and hands-on training? As a Field Service Engineer Apprentice, you’ll work alongside seasoned professionals to build the skills and technical knowledge needed to install, maintain, and repair advanced equipment across a range of industries. This unique opportunity offers: Hands-on experience with cutting-edge systems and tools, Mentorship from experienced field engineers, Structured training designed to fast-track your growth, A clear path to a long-term career in field service engineering. If you're passionate about technology, love solving problems, and want to learn by doing—this is the perfect place to start. Block Imaging Field Service Engineer Apprenticeship offers applicants an opportunity to launch into a fulfilling/meaningful career serving hospitals so that healthcare providers can serve their patients. Apprentices will spend approximately four months working/learning/training at Block Imaging’s headquarters in Holt, Michigan. Out-of-state candidates will receive a housing allowance to help cover short-term accommodations until they return home. Local candidates who reside within a 75-mile radius of Holt, MI may also qualify for a housing allowance. The primary focus of the program is to provide training in electronics, computer networking, x-ray theory, hands on x-ray equipment training, and supervised work in the field with experienced engineers. Other modalities will not be the focus of the program at this time. The Field Service Engineer Apprentice assists with the installation, maintenance, and repair of equipment under the guidance of experienced Field Service Engineers. They receive hands-on technical training and mentorship to develop the skills needed for a career in field service engineering. The role includes participating in structured learning programs and field assignments to gain practical experience across various service environments.

Requirements

Strong mechanical skills with the ability to troubleshoot issues using critical thinking and initiative.
Able to prioritize tasks, manage multiple assignments, meet deadlines, and maintain attention to detail.
Clear and professional verbal, written, and listening skills for interacting with customers, vendors, and team members.
Works well with others, builds positive relationships, and maintains a respectful, customer-focused approach.
Competent with Microsoft Office, diagnostic software, computer hardware, and accurate data entry/database management.
Follows all safety procedures and regulatory requirements, including maintaining a valid driver’s license and meeting all driving-related compliance standards.
Minimum of one year of hands-on mechanical and/or electrical experience.
Demonstrated mechanical aptitude through a combination of work experience and/or relevant training.
Associate degree in a technical discipline such as electronics, mechanical engineering, computer technology, or a related field.
Frequent driving 30%+, load, transport, deliver parts/equipment.
Meet driver eligibility requirements.
Minimum age 21, refer to company vehicle policy.
Ability to stand, walk, and move throughout various work environments for extended periods.
Frequent bending, stooping, kneeling, and reaching to access and service equipment.
Ability to lift up to 75 pounds; heavier lifting may require assistance or mechanical aids.
Manual dexterity to handle tools, small components, and electronic parts.
Visual acuity and color perception sufficient to read schematics, calibrate equipment, and identify wiring or indicators.
Ability to communicate clearly with healthcare and related facility staff, as well as document service activities accurately and efficiently.
Ability to wear required personal protective equipment (PPE) in any situation where it is necessary.
Compliance with hospital health and safety requirements.
Ability to safely operate and enter/exit vehicles, drive for extended periods and work in varied environmental conditions with potential exposure to machinery, noise, and hazardous materials.

Nice To Haves

Equivalent military training or experience in a technical specialty may also be considered.

Responsibilities

Assist in servicing, maintaining, and repairing medical imaging equipment at customer locations.
Evaluate equipment performance and support preventive maintenance, troubleshooting, calibrations, installations, and repairs to meet OEM standards.
Diagnose and resolve electronic, mechanical, and network issues under the guidance of senior engineers while developing technical skills.
Document service work accurately and help train end users on proper equipment operation and maintenance.
Communicate effectively with management and team members, providing updates, reporting issues, and identifying improvement opportunities.
Represent the company professionally on-site, maintaining strong customer relationships.
Support continuous improvement by sharing field insights and pursuing ongoing learning in new technologies and repair methods.
Driving and vehicle operation are essential functions of this role.
Other duties as assigned.

Benefits

Housing allowance to help cover short-term accommodations
Competitive insurance options, including medical, dental, and vision coverage.
Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs)
19 days Paid Time Off (PTO) per year
Two “People Matter” days annually for volunteering in your community.
Potential bonus opportunities based on meeting company profitability goals.
401(k) Investment Plan
Generous discretionary company matching contribution up to 6%
Access to financial planning tools and training.
Team Member Perks Program: Offers exclusive discounts, special deals, and other benefits.
Tuition Assistance: 50% reimbursement of total cost up to a maximum of $1,000 per calendar year (increasing to $2,500 after two years).
Employee Referral Bonus Program
Paid Parental Leave provisions following a qualified FMLA approved leave.