Field Service Engineer 2 Lisle, Illinois
About The Position
At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive and focused. Taking our technical skills to customer sites, we’re responsible for everything from installation, configuration and integration, through to maintenance, troubleshooting and repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers and sales specialists to provide solutions. Join us to do the best work of your career and make a profound social impact as a Field Service Engineer 2 on our Field Service Team in Lisle, Illinois. As a Field Service Engineer, you will collaborate with peers, apply technical expertise, diagnosis tools and analytical practices to resolve customer issues, taking care of our customers by delivering outstanding on-site support and creating a great customer experience.
Requirements
- Technical skills
- Ability to understand customer needs on admin and technical matters
- Ability to work closely with designers, solution managers and sales specialists
Responsibilities
- Installation, configuration and integration
- Maintenance, troubleshooting and repair
- Deliver outstanding on-site support
- Create a great customer experience
- Collaborate with peers
- Apply technical expertise
- Diagnosis tools and analytical practices to resolve customer issues
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
