Field Service Associate - Full-Time

Arbill Industries Inc•North Fayette Township, PA

1d•Onsite

About The Position

The Field Service Associate - Full-Time will represent Arbill to the Safety and Operations teams at a client site. The Field Service Associate will manage Arbill-owned inventory that is stored onsite at the facility, including restocking, receiving, inventory counts and resupply. The Field Service Associate will also be tasked with identifying opportunities on site for growth and will coordinate with the Safety Advisor managing the relationship. To be the face of Arbill and brand ambassador while engaging customers. The Field Service Associate shares a collective team goal of providing an exceptional customer experience. Exceptional customer experience is achieved by executing timely, accurate, and complete VMI counts and vending machine replenishments. The Associate communicates directly with the customer- providing timely and accurate information. The Associate also communicates directly with the sales operations/client relations group and operations management as needed. Assigned tasks are completed with a Can Do and Respectful attitude. The Field Service Associate will be responsible for two Amazon locations: 1200 Westport Rd, Imperial, PA 15126 and 501 North Drive, Sewickley, PA 15143.

Requirements

High School Diploma and/or GED equivalent
At least 3 years’ experience working in a warehouse environment.
Comfortable working in a fast-paced environment
Valid Driver’s License and Reliable Transportation
Ability to travel between sites
Must be able to successfully complete background check and drug screen

Nice To Haves

Previous VMI/Vending experience preferred
Mechanically inclined, ability to perform basic maintenance, and trouble shoot.

Responsibilities

Manage Arbill-owned inventory stored onsite at the facility, including restocking, receiving, inventory counts, and resupply.
Identify opportunities on site for growth and coordinate with the Safety Advisor managing the relationship.
Act as the face of Arbill and a brand ambassador while engaging customers.
Execute timely, accurate, and complete VMI counts and vending machine replenishments.
Communicate directly with the customer, providing timely and accurate information.
Communicate directly with the sales operations/client relations group and operations management as needed.
Pack, unpack, and mark stock items using identification tag, stamp, or electronic marking tool or other labeling equipment.
Accurately move received product to storage bins and replenish inventory to pick bins, VMI shelving, and vending equipment.
Identify incorrect/short shipped items and immediately notify supervisor.
Identify, count, and verify on-hand inventory, updating counts in systems, spreadsheets, and vending equipment.
Work independently and maintain a predetermined daily schedule.
Perform basic maintenance and troubleshoot mechanical issues.
Communicate with on-site management, technical personnel, end users, Arbill support staff, and Arbill Management.
Provide necessary training for the use of vending equipment for on-site end users.
Operate forklift or other machinery as needed to complete tasks.
Coordinate with the Client Relations group on the management and execution of client needs/requests, including managing cases in Microsoft Dynamics (CRM), P21 (ERP), and ASD (vending interface).