Apprentice - Field Service

Aqua AerobicLoves Park, IL
$26 - $32Onsite

About The Position

The Field Service Apprentice is an entry-level role intended to provide hands-on experience in supporting equipment installations, basic maintenance tasks, and field service preparation. This role supports experienced technicians on-site and is designed as a developmental step toward becoming a Field Service Technician. This position will be onsite at Aqua-Aerobic Systems, Inc. in Loves Park, IL for the first several months of employment, followed by 100% travel to customer locations thereafter.

Requirements

  • Mechanical aptitude and willingness to learn technical field work.
  • Ability to follow detailed instructions and work in team settings.
  • High school diploma or GED required.
  • Demonstrated mechanical aptitude and a strong willingness to learn technical field work.
  • Strong oral and written communication skills, including the ability to follow verbal and written instructions accurately.
  • Strong critical thinking skills or a demonstrated history of problem solving.
  • Strong customer service orientation with a professional and approachable demeanor.
  • Comfortable embracing new technology, including mobile applications, AI-assisted tools, field service software, and emerging industry developments as they are introduced into day-to-day operations.
  • Ability to maintain safe, clean, and organized workspaces across shop, vehicle, and job site settings.
  • Reliable, punctual, and team-oriented with the ability to build constructive working relationships.
  • Positive attitude toward ongoing learning, training participation, and receiving feedback.
  • Must be available to work onsite at Aqua-Aerobic Systems headquarters in Loves Park, IL for the first several months of employment, followed by 100% travel to customer locations thereafter.

Nice To Haves

  • Experiences or technical coursework in mechanics, industrial maintenance, or a related field is a plus.
  • Familiarity with hand tools and basic mechanical systems is preferred.
  • Familiarity with basic hand tools preferred; experience in mechanical, trades, construction, agricultural, or technical environments is a plus.
  • Bilingual proficiency in Spanish is a plus.

Responsibilities

  • Assist experienced technicians with routine field activities and follow work instructions.
  • Ensure jobsite tools and materials are organized and prepared as directed.
  • Support on-time completion of jobsite tasks under supervision.
  • Identify minor issues and seek guidance from technicians or supervisors.
  • Support simple troubleshooting efforts when requested.
  • Prepare and organize materials and tools prior to deployment.
  • Maintain clean and safe workspaces in shop, trucks, and job sites.
  • Participate in training sessions and demonstrate learning progress.
  • Offer feedback and observations to enhance safety and process awareness.
  • Effectively communicate job site observations to assigned mentor or lead technician.
  • Observe and begin to develop customer interaction skills through shadowing and guided communication.
  • Listen actively and follow verbal and written instructions.
  • Work under the direction of assigned technicians, engineers, or supervisors.
  • Build constructive working relationships across the field team.
  • Gain basic familiarity with Aqua-Aerobic Systems equipment, terminology, and procedures.
  • Begins exposure to Aqua-Aerobic documentation standards and reporting formats.
  • Develop foundational skills in mechanical assembly and safe tool usage.

Benefits

  • Medical (prescription coverage included)
  • Dental
  • Vision
  • Life Insurance
  • Short Term Disability
  • Long term Disability
  • Accidental Death and Dismemberment
  • Business Travel Insurance
  • Paid Parental Leave
  • Medical Flex
  • Dependent Care Flex
  • Lifestyle Spending Account
  • EAP
  • 401k plus 3% match– both pretax and post
  • Profit sharing
  • Bonus
  • Summer Hours
  • Paid Christmas Shutdown
  • Paid Volunteer Hours
  • Vacation & Paid Leave for All Workers
  • Vacation Purchase Program
  • Tuition Reimbursement
  • Telecommuting up to 2 days a week
  • Flex work schedule
  • Identity Theft Protection
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