Field Sales Technologist

Altera Semiconductor • Austin, TX

24d • Remote

About The Position

As a Field Support Technologist at Altera, you will provide critical on-site technical support to our customers, ensuring optimal performance and resolution of complex issues related to our semiconductor products and solutions. This role is for North American and potentially expanded to world wide. Focus on customer applications work, such as design conversions, simulations, system architecture proposals, RTL designs, Benchmarking, POC creations. Deep dive into various silicon interfaces, such as DSP, Memory controllers, PCIe/DMA, Serdes, and Networking. Focus on various vertical segments, such as AI, Data center, Communications, Video, and others. The candidate needs to be familiar with 1 or 2 vertical segments. Drive for design win by assisting sales on critical opportunities. Diagnose, troubleshoot, and resolve hardware and software issues on Altera products at customer sites. Provide technical guidance and training to customers on product usage, maintenance, and best practices. Collaborate with internal engineering, sales, and support teams to escalate and resolve complex technical problems. The compensation below is reflective of a sales role that includes a salary + incentive. Our compensation reflects the cost of labor within the US market. Actual compensation may vary based on a number of factors including job location, job-related knowledge, skills, experiences, trainings, etc. $209.2K - $ 308.2K USD. We use artificial intelligence to screen, assess, or select applicants for the position. Applicants must be eligible for any required U.S. export authorizations.

Requirements

• Bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical field
• 5+ years of experience in a field support, applications engineering, or customer-facing technical role within the semiconductor industry
• Strong understanding of FPGA architecture, design flows, and development tools (e.g., Quartus Prime)
• Strong design, RTL, and software background and experiences
• Proficiency in debugging complex hardware and software systems
• Excellent problem-solving, analytical, and troubleshooting skills
• Exceptional communication, interpersonal, and presentation skills
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Willingness to travel extensively to customer sites
• Applicants must be eligible for any required U.S. export authorizations

Nice To Haves

• Experience with various operating systems (Windows, Linux) and scripting languages (e.g., Python, Perl) is a plus

Responsibilities

• Focus on customer applications work, such as design conversions, simulations, system architecture proposals, RTL designs, Benchmarking, POC creations
• Deep dive into various silicon interfaces, such as DSP, Memory controllers, PCIe/DMA, Serdes, and Networking
• Focus on various vertical segments, such as AI, Data center, Communications, Video, and others. The candidate needs to be familiar with 1 or 2 vertical segments
• Drive for design win by assisting sales on critical opportunities
• Diagnose, troubleshoot, and resolve hardware and software issues on Altera products at customer sites
• Provide technical guidance and training to customers on product usage, maintenance, and best practices
• Collaborate with internal engineering, sales, and support teams to escalate and resolve complex technical problems

What This Job Offers

• Job Type: Full-time
• Career Level: Senior