About The Position

iKhokha is a fast-growing Fintech company in Africa that empowers small businesses. We are looking for unstoppable Field Sales professionals to join our growing team in Cape Town. This role involves driving growth, expanding our customer base, and achieving ambitious sales targets by hunting down new opportunities, building a pipeline, and closing deals. If you thrive in a fast-paced environment and enjoy the thrill of a challenge, this is the opportunity for you.

Requirements

  • Completed Matric.
  • Minimum 3 years of Field/Outbound Sales experience.
  • Excellent communication skills, both verbal and written.
  • Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM.
  • Valid driver’s license and own reliable transport is essential.

Nice To Haves

  • Previous exposure working within merchant services is highly advantageous.
  • FICA training advantageous.

Responsibilities

  • Prospect and canvass for new customers in targeted areas and industries.
  • Conduct post-sale calls and follow-ups, logging all activity and demos with clients.
  • Perform promotional or new product upsell/cross-sell/service calls.
  • Research new sales leads, plan country trips, and execute plans to acquire new customers.
  • Achieve all set company Gross Profit, Device sales, and Demo targets on a monthly and quarterly basis.
  • Complete feedback loops, including Swarm and demo feedback, and manage HubSpot usage and deal pipeline.
  • Provide proactive feedback on suggested changes or improvements to sales or service procedures.
  • Sign up merchants and assist them with required FICA documentation.
  • Conduct complimentary follow-up visits.
  • Focus on specialized campaigns and report in detail on them, such as top merchant campaigns or area-targeted campaigns.
  • Uphold company standards and values at all times when representing the brand.
  • Monitor competition in the marketplace and share relevant insights.
  • Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions, and making recommendations to management.
  • Maintain professional and technical knowledge through ongoing self and shared learning.

Benefits

  • Competitive remuneration and benefits.
  • Reduced Gap cover rates.
  • Medical Aid and Group Risk scheme contributions.
  • Study leave.
  • Access to on-demand learning.
  • Friendly, collaborative culture.
  • Coffee on tap and a selection of hot beverages provided by an onsite Barista (at HQ).
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