Field Sales Representative, Service - 5 Boroughs, Westchester County, NY

Atlas Copco•Quincy, MA

1d•Remote

About The Position

Quincy Compressor is seeking a Service Sales Engineer to join their team. The role involves developing and strengthening customer and internal partner relationships by listening, creating value, and following up on leads and opportunities to support business growth. The ideal candidate will be customer-oriented, able to identify the most suitable value proposition for the customer, and develop a strategic sales territory, new accounts, and opportunities. This role requires staying updated on market trends and seeking innovative solutions for evolving customer and market scenarios. The Service Sales Engineer will report to the Regional Sales Manager.

Requirements

2 years experience in the service business, prospecting and conducting systematic sales process.
Experience with compressed air systems or similar.
A bachelor’s degree in either management, business, administration, marketing, engineering or other technical specialization. Relevant related experience will be considered.
Customer-oriented, able to understand customer needs and prioritize them accordingly.
A risk taker. Able to lead yourself and are willing to act while coping with varied workloads.
Well-versed with a computer, CRMs, and database management.

Responsibilities

Develop a strategic sales territory, new accounts, opportunities and call planning.
Follow market trends and look for innovative solutions for changing customer and market scenarios.
Attend to incoming customer requests and develop those into cross-selling and upselling opportunities.
Follow up, qualify and respond to leads from different sources.
Collaborate with other areas and sales teams and departments to develop opportunities and strategies to retain or recover lost customers.
Conduct prospecting with defined target accounts, set up future meetings and develop sales opportunities.
Conduct the necessary sales process to create value for the customer and each stakeholder.
Identify and further develop contacts within each account.
Prepare quotes for Fixed Price Services, Service Plans, and other services.
Use business tools, such as Salesforce.com, CPQ (iQ2), ERP (BPCS), among others, to gather necessary customer information for quoting, follow-up and to record activities.
Process orders received, maintaining the integrity of the post sales process by acquiring the necessary PO, documentation, approvals and contract review process.
Help with upkeep the installed base information and customers records in both ERP (BPCS) and the CRM systems.
Provide feedback to sales and marketing teams on market activity, competition and other relevant information.
Conduct regular reviews with respective sales manager and CTS team.
Contribute to team efforts, meetings and discussions.