Xfinity Field Sales Professional - Knoxville, TN

ComcastKnoxville, TN
Onsite

About The Position

Responsible for the promotion and sale of Comcast products and services to include video, high-speed Internet, voice and XFINITY Home. Utilizes advanced knowledge of Comcast's products and services as well as sales process experience to maximize sales and effectively work assigned turf.

Requirements

  • High School Diploma / GED (Required)
  • 2-5 Years Relevant Work Experience

Nice To Haves

  • Relevant Work Experience

Responsibilities

  • Demonstrates an advanced knowledge of Comcast products, promoting and selling offerings to individual customers by knocking every door within assigned territory.
  • Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for video, high-speed internet, voice and XFINITY Home.
  • Effectively communicates and develops rapport with customers.
  • Evaluates individual customers' existing and potential product needs and makes recommendations.
  • Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers.
  • Evaluates competitive offers and frames response to show the benefits of Comcast.
  • Possesses expert knowledge of selling that would be reflective of the position’s required relevant experience.
  • Creates and executes turf management plans without assistance, utilizes experience-based sales technique, operates independently.
  • Shows confidence in selling ability.
  • Displays competent time management and organizational skills.
  • Meets and exceeds sales goals as established by local market.
  • Independently establishes and organizes daily sales activities.
  • Generates business through established and approved methods of lead generation.
  • Implements effective sales closing techniques to ensure product installation goal is achieved.
  • Demonstrates a consistent record of success in residential canvassing sales environment with emphasis on business to consumer sales.
  • Displays thorough and advanced understanding of video, high-speed internet, voice and XFINITY Home.
  • Possesses effective communication, organizational and people skills, as well as strong customer service skills.
  • Illustrates strong technical capability (computer knowledge, billing system, databases).
  • Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions.
  • Where applicable, obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance.
  • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Benefits

  • Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.
  • Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.
  • Additionally, Comcast provides best-in-class Benefits to eligible employees.
  • We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.
  • That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.
  • Please visit the compensation and benefits summary on our careers site for more details.
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