About The Position

This job is responsible for the promotion and selling of XFINITY Residential products and services within an assigned turf. This role focuses on individual direct sales and/or multiple dwelling units to establish relationships to meet sales targets. To maximize sales and/or winbacks, this role utilizes their extensive product knowledge and sales experience.

Requirements

  • High School Diploma / GED (Required)
  • 2-5 Years Relevant Work Experience

Nice To Haves

  • Adaptability
  • Communication
  • Critical Thinking Problem Solving
  • Persuasion
  • Professional Integrity
  • Resilience
  • Self Motivation
  • Workplace Organization

Responsibilities

  • Showcasing Comcast product expertise and promoting/selling to customers by door-to-door canvassing in assigned area
  • Demonstrating current knowledge of XFINITY Residential products including their features, benefits, pricing, and campaigns
  • Communicating and developing rapport with customers effectively.
  • Evaluating individual customers' existing and potential product needs and making recommendations
  • Increasing customer understanding of Comcast products and pricing models as well as unique benefits over other service providers
  • Evaluating offers from other companies and framing a response to showcase the advantages of Comcast
  • Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions
  • Where applicable, obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance.
  • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.
  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.

Benefits

  • Best-in-class Benefits
  • Commission
  • Bonus
  • Total Rewards
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