2027 Summer Intern - Field Sales Operations Internship – District Manager, Parts & Service

General Motors • Alpharetta, GA

10d • Hybrid

About The Position

General Motors is hiring students for its Customer Care and Aftersales (CCA) Field Sales Operations Internship Program for Summer 2027. This full-time, 12-week, project-based internship introduces students to the District Manager, Parts and Service (DMPS) role and provides hands-on experience supporting dealers and contributing to the growth of GM’s parts and service business across the United States.

Each intern is assigned to one of five Sales, Service and Marketing regions: Northeast, Southeast, North Central, South Central, or Western. Interns learn alongside District Managers and Zone Managers through field visits, dealer interactions, business projects, and mentorship. The program includes regional immersion, travel within the assigned territory, and a required two-week Central Office immersion in Warren, Michigan, where interns learn how CCA teams work with field teams and other functions to support dealers and the customer experience. Interns also participate in a Wholesale and ACDelco Market Area Manager experience and complete a capstone project addressing a regional business opportunity.

Interns are based at the designated regional office when not traveling and are expected to travel frequently, including at least 75% according to the Work Arrangement section. The role requires a valid driver’s license and the ability to legally operate a motor vehicle. GM does not provide immigration-related sponsorship for this position. A one-time taxable stipend may be provided to eligible students to help facilitate relocation benefits; relocation benefits are available to candidates who qualify under company policy.

Requirements

• Currently pursuing a bachelor’s or master’s degree in Marketing, Business Administration, Communications, Supply Chain Management, or a related field.
• Expected graduation between December 2027 and June 2029.
• Valid driver’s license and ability to legally operate a motor vehicle in the states where work is performed.
• Available to work full-time, 40 hours per week, during the summer internship.
• Willingness to travel extensively within the assigned region and to Central Office program events, including the required two-week immersion in Warren, Michigan.
• Strong analytical, communication, and interpersonal skills.
• Comfortable working independently in the field and collaboratively with a team.
• Must not require GM immigration sponsorship now or in the future, including work authorization requiring company immigration support.

Nice To Haves

• Demonstrated leadership through academics, extracurricular activities, prior internships, or community involvement.
• Interest in the automotive industry, customer experience, and dealer success.
• Interest in a field-based commercial career path, such as District Manager, Parts and Service, or a related role.
• Experience using information, dashboards, or business analytics tools to support decision-making.
• Ability to manage multiple priorities, adapt quickly, and take initiative in ambiguous situations.

Responsibilities

• Gather and analyze field-level information with regional and Central Office teams.
• Identify trends and key drivers of parts and service performance across national, regional, and local markets.
• Develop practical insights and repeatable reporting tools that support field sales effectiveness and dealer growth.
• Support regional initiatives, campaigns, and dealer engagement strategies that grow the parts, accessories, and service business.
• Participate in field visits and structured shadowing, including planning, dealer meetings, follow-up, and action tracking.
• Translate dealer and customer feedback into clear observations and recommendations for the regional team.
• Prepare concise updates on project progress, risks, and learnings for leaders and program sponsors.
• Complete a capstone project addressing a regional opportunity, from defining the opportunity through analysis and recommendations.
• Present project findings and recommendations to regional and Customer Care and Aftersales leaders at the conclusion of the internship.
• Learn about dealership operations, the regional field structure, and the District Manager, Parts and Service role.
• Apply analytical and problem-solving skills to business challenges and learn how customer, dealer, and market information informs sales and service strategies.
• Communicate with dealers, regional leaders, and Central Office stakeholders; collaborate with teams and build a professional network.
• Attend regular development check-ins with the leader and program sponsors.
• Travel within the assigned region for dealership visits and field activities, and travel to Warren, Michigan, for the required two-week Central Office immersion.

Benefits

• A one-time lump sum taxable stipend for eligible students to help facilitate administration of relocation benefits.
• Relocation benefits for candidates who qualify under company policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern