Field Sales Manager- Water Heater Division

Castleworks Home Services CompanyValencia, CA
Onsite

About The Position

The Field Sales Manager – Water Heaters is a hands-on, field-based leadership role responsible for driving revenue performance, close rates, and sales execution across a team of Water Heater technicians who both install and sell. This leader operates directly in the field—coaching, developing, and holding the team accountable to a consistent sales process, while ensuring an exceptional customer experience. This is not a desk role; success in this position is built through ride-alongs, real-time coaching, and active leadership in the field. The Field Sales Manager plays a critical role in improving conversion rates, average ticket, and overall revenue, while reinforcing a high-performance, customer-focused culture.

Requirements

  • Proven experience leading a field-based technicians and sellers
  • Experience managing or coaching field-based teams
  • Strong sales coaching ability
  • Results-driven and accountable
  • Excellent communication and leadership skills
  • Comfortable in a fast-paced, field-driven environment

Nice To Haves

  • Experience in home services or in-home sales

Responsibilities

  • Spend the majority of time in the field with Water Heater technicians
  • Conduct ride-alongs to observe, coach, and develop selling skills
  • Provide real-time feedback on sales calls, presentations, and closing techniques
  • Reinforce consistent use of the company’s sales process and tools
  • Drive team performance to meet or exceed monthly revenue targets
  • Improve close rate, average ticket, and add-on sales
  • Ensure presentation of multiple options on every opportunity
  • Lead and develop a team of technicians who sell and install
  • Hold team accountable to sales expectations and customer experience standards
  • Identify skill gaps and implement coaching plans
  • Ensure all opportunities are documented in ServiceTitan
  • Reinforce use of sales tools and consistent in-home sales presentation
  • Champion a customer-first mindset
  • Support technicians in resolving customer concerns
  • Drive strong customer satisfaction and reviews

Benefits

  • Base salary plus Performance Bonus
  • Bonus is tied to team revenue performance and achievement of monthly budgeted targets
  • High earning potential for leaders who consistently drive results through their team

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

1-10 employees

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