Field Sales Engineer 2

Comcast•Lawrence, MA

About The Position

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary Responsible for providing specific product and/or technical knowledge, advice and support to Sales Representatives and customers. Works as a collaborative member of the sales team to market and sell the Company's product lines. Provides insight to customers on current network situations. Works with moderate guidance in own area of knowledge.

Requirements

Cybersecurity
Routing and Switching
Unified Communications as-a-Service (UCaaS)
2-5 Years Relevant Work Experience

Nice To Haves

Bachelor's Degree (While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.)

Responsibilities

Performs needs analyses for the Company and its customers and produces strategic, cost-effective solutions.
Provides timely, technical support and problem resolution for field service questions.
Supports Sales team with product modifications and engineering expertise for custom projects.
Assists representatives and customers in evaluating and selecting products.
Creates, reviews and executes product test plans and cases, documents test progress and reports results.
Recommends products to meet customer needs.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance.
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.