Field Sales Engineer, Service

Atlas Copco•Quincy, MA

5d•Remote

About The Position

Quincy Compressor is seeking a Field Sales Engineer, Service to join their team. This role focuses on developing and strengthening customer and internal partner relationships by listening, creating value, and pursuing leads and opportunities to drive business growth. The ideal candidate will be customer-oriented, capable of identifying the most suitable value proposition for clients, and will manage a strategic sales territory, new accounts, and opportunities with effective call planning. The role involves staying abreast of market trends and identifying innovative solutions for evolving customer and market needs. The Field Sales Engineer, Service will report to the Regional Sales Manager, Service.

Requirements

2 years of experience in the service business, prospecting, and conducting a systematic sales process.
Experience with compressed air systems or similar.
Bachelor's degree in management, business, administration, marketing, engineering, or other technical specialization. Relevant related experience will be considered.
Customer-oriented, able to understand customer needs and prioritize them accordingly.
Willing to act while coping with varied workloads.
Well-versed with a computer, CRMs, and database management.

Nice To Haves

Risk taker.

Responsibilities

Develop and strengthen relationships with customers and internal partners.
Listen to customers and create value.
Create and follow up on leads and opportunities that support business growth.
Develop a strategic sales territory, new accounts, and opportunities.
Develop call planning.
Follow market trends and look for innovative solutions.
Attend to incoming customer requests and develop them into cross-selling and upselling opportunities.
Follow up, qualify, and respond to leads from different sources.
Collaborate with other areas, sales teams, and departments to develop opportunities and strategies to retain or recover lost customers.
Conduct prospecting with defined target accounts, set up future meetings, and develop sales opportunities.
Conduct the necessary sales process to create value for the customer and each stakeholder.
Identify and further develop contacts within each account.
Prepare quotes for Fixed Price Services, Service Plans, and other services.
Use business tools to gather necessary customer information for quoting, follow-up, and to record activities.
Process orders received, maintaining the integrity of the post-sales process by acquiring the necessary PO, documentation, approvals, and contract review process.
Help with upkeep of installed base information and customer records in systems.
Provide feedback to sales and marketing teams on market activity, competition, and other relevant information.
Conduct regular reviews with the respective sales manager team.
Contribute to team efforts, meetings, and discussions.