Field Safety Manager

The Providencia GroupAtlanta, GA
Hybrid

About The Position

The Providencia Group is seeking a Field Safety Manager to oversee assigned regions and field offices. This role is responsible for administering and overseeing the operational, administrative, contractual, and financial aspects of field operations. The Field Safety Manager ensures adherence to established workflows, policies, procedures, safety protocols, quality control standards, and fiscal accountability for work performed within assigned regions.

Requirements

  • Possess a bachelor’s degree from an accredited university (or an associate degree with two or more years of extra relevant experience may be substituted for a bachelor’s degree, or more than four years of related experience may be substituted for a degree).
  • Have at least two years program management experience in the areas related to law enforcement, social work, case work, public health, security, child protective services or similar fields.
  • Demonstrate management and supervisory experience applicable to the goals and objectives of this requirement and appropriate for a similar program environment.
  • 2 years’ experience managing employees in a similar program environment.
  • Able to foster strong business relationships with internal and external customers and employees at all levels and across multiple stakeholders.
  • Ability to leverage technology to manage contract requirements and improve complex processes and procedures while also managing expectations of stakeholders and employees.
  • Collaborate across all operational support areas to ensure company best practices are continuously incorporated and consistently executed across the program.
  • Strong oral, written, and interpersonal communication skills.
  • Must have investigative, analytical skills and report writing experience.
  • Valid driver's License, clean driving record.
  • Must be accessible by mobile phone 24/7/365.
  • Ability to obtain/maintain a Security Clearance.
  • Favorable credit check for all cleared positions.
  • Successfully pass a background investigation, drug screen.
  • US Citizenship.

Nice To Haves

  • Bilingual in English and Spanish preferred.
  • May be required to pass or present specific requirements (i.e. DOT exam, vaccinations, CPR, flu shot, driver’s license).

Responsibilities

  • Enforce programmatic and operational guidance issued by senior leadership and disseminate updates to field personnel.
  • Ensure ongoing compliance with company policies, procedures, guidance, and applicable laws and regulations.
  • Establish clear standards for field staff appearance, identification, and professional conduct.
  • Ensure all onsite and in‑person visit protocols and codes of conduct are followed.
  • Implement, monitor, and ensure the effectiveness of quality control and training programs; escalate concerns and recommend improvements to leadership.
  • Monitor staff safety and remain available to provide field support when needed.
  • Maintain consistent communication with employees, internal departments, executive leadership, and external stakeholders.
  • Ensure uniform processes and procedures are implemented and executed across all assigned offices.
  • Conduct weekly meetings with supervisors to review adherence to processes, address field concerns, and elevate issues for resolution.
  • Assist with weekly schedule management to ensure adequate staffing while maintaining flexibility to meet operational demands.
  • Monitor staff utilization and control overtime.
  • Conduct random in‑person spot checks to ensure compliance with standards and protocols.
  • Prepare and conduct supervisor evaluations and support coaching, corrective action, and performance improvement efforts.
  • Review and manage schedules weekly; ensure schedule changes are communicated timely and accurately.
  • Track and monitor labor hours; approve timesheets and expense reports.
  • Manage and approve leave requests.
  • Conduct interviews and participate in hiring decisions for field‑based roles.
  • Participate in new hire training to provide operational overviews.
  • Identify current and future staffing needs in collaboration with leadership.
  • Address performance and conduct issues in collaboration with supervisors and People Services.
  • Manage and communicate with onsite teams including supervisors, administrative staff, logistics, and transportation personnel.
  • Manage multiple projects simultaneously and provide required reports to leadership.
  • Recommend updates to standard operating procedures and best practices.
  • Review employee training and certification status to ensure compliance with requirements.
  • Conduct orientation and on‑the‑job training with regular follow‑ups.
  • Manage financial aspects of assigned operations and ensure proper utilization of staff resources.
  • Monitor operational dashboards and reporting tools to ensure timely and accurate data.
  • Identify system improvements and coordinate enhancements with IT governance bodies.
  • Perform other duties as assigned.

Benefits

  • The Providencia Group is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class.
  • TPG complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.
  • Qualified individuals with a disability have the right to request reasonable accommodation.
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