Field & Safety Coordinator

TRC Companies • KY-Louisville, KY

7h • Hybrid

About The Position

TRC is seeking a dynamic and experienced Field & Safety Coordinator to coordinate and execute complex projects and program offerings, with a focus on field and technical operations. This position supports our Louisville Gas and Electric and Kentucky Utilities Income Qualified Solutions Program for single family and multifamily customers. The ideal candidate will have strong organizational skills, the ability to coordinate cross-functional teams, and a commitment to delivering high-quality results. This role requires a proactive approach to problem-solving, stakeholder engagement, and ensuring alignment with program objectives. This position will act as a liaison between our subcontractors and the internal program team to achieve the client’s energy efficiency and decarbonization goals. They will help to ensure that program participants of single-family homeowners and multifamily residential dwellers have a positive experience with the program. The Coordinator will work closely with our implementation subcontractor, uphold safety laws, regulations and protocols, promote best practices for field operations, perform QA/QC for completed projects to ensure that the products were installed correctly and abide by program standards, and assist with product inventory management. They will perform technical project reviews and project scoping following the subcontractor’s collection of field data to maximize the energy efficiency potential for Single Family program customers within the program guidelines. The position will ensure that all staff in the field undergo proper training and procedures and that all field staff are accountable for upholding safety in the field. The Coordinator will perform energy audits, conduct project scoping and coordinate product installations for the Multifamily program. They will maintain a high standard of data accuracy and integrity throughout all aspects of the project lifecycle. The ideal candidate has strong communication skills to coordinate efforts between internal and external stakeholders to promote program success. They will have a strong understanding of residential building optimization and energy efficiency technologies. The ideal candidate will have experience working with income-qualified, hard-to-reach, disadvantaged communities, or affordable housing, and understand how to approach this community with sensitivity and respect. They will have a collaborative mentality and be able to work well with a cross-functional team to promote positive culture and ultimately achieve program goals. The ideal candidate is passionate about sustainability and energy industry and excited to contribute to energy equity in the local communities.

Requirements

• Bachelor’s degree in business administration, or relevant field and 4+ years of work experience in project coordination, administrative support, management. OR A combination of education and relevant work experience will be considered in place of a bachelor’s degree in a related field.
• Experience with single family or multifamily residential energy efficiency, electrification or building envelope design.
• Experience working with suppliers, contractors or installers.
• Excellent organizational and time management skills.
• Experience working with cross-functional teams to execute joint goals.
• Well spoken, expert communicator with strong written and verbal skills.
• Proficient in MS Office tools (i.e. outlook, word, excel, teams, SharePoint).
• Residency in Kentucky or in close proximity to LG&E-KU territories.
• Valid driver's license and working vehicle.
• Ability to travel up to 50% within LG&E-KU territories.
• Eligible to work in the United States.

Nice To Haves

• BPI Certification, or desire to obtain.
• Experience with residential single family or multifamily property owners or managers.
• Experience with income-qualified, hard-to-reach, disadvantaged communities.
• Advanced interface with CRM or project tracking system to update fields, reporting, suggest process optimization, test, and support users.
• Experience with SnuggPro or Dynamics365 CRM systems are highly desirable.
• Experience with utility incentive or rebate programs.
• Experience with energy field audits and installation.
• Strong teamwork skills that include highly effective communication in‐person, over email, and over the phone.
• Awareness and familiarity with Kentucky energy efficiency landscape, related regulatory requirements, and key players.

Responsibilities

• Support the coordination and execution of complex projects and program offerings by coordinating project, resolving project issues, and ensuring seamless collaboration across team members, stakeholders, and subcontractors.
• Actively contribute to project goals and organizational objectives by aligning efforts with project milestones, collaborating with internal and external parties, and ensuring compliance with procedures and contract requirements.
• Ensure data accuracy and integrity by utilizing standard resources, templates, and tools to process, review, and analyze project data.
• Develop and maintain field data collection and reporting tools.
• Maintain training, standard field operating procedures, field tools, safety guidance and best practices for subcontracted field auditors and installers.
• Identify trends, establish efficient practices, and implement process improvements and automation initiatives to enhance project outcomes and operational efficiency.
• Prepare and independently produce detailed reports, presentations, and materials for client leadership and stakeholders, ensuring alignment with project objectives.
• Utilize Customer Relationship Management (CRM) system and update project status throughout the project’s lifecycle.
• Provide regular updates to promote project participation and maintain transparency in project progress and outcomes.
• Assist in the development and field implementation of quality assurance procedures for projects and tools to verify data integrity and ensure compliance with organizational and regulatory standards.
• Perform technical review of desktop applications to ensure program requirements are met.
• Promote adherence to safety protocols and foster a safety-oriented culture across all projects and with subcontractor.
• Uphold safety regulations, laws, and values by promoting safety training, incident documentation, and safety best practices.
• Build and maintain effective relationships with stakeholders, project participants, and contractors to ensure smooth project participation and compliance.
• Ensure program participants had a positive experience with their energy upgrades.
• Address customer experience issues and complaints.
• Assist with program inventory management of residential energy technologies and manage based on project pipeline and the subcontractor’s installation schedule.

Benefits

• Medical, dental, vision, and disability insurance.
• 401k package that includes both traditional and Roth IRA options and Company match.
• Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year).
• All full-time employees enjoy a minimum of 8 Paid Holidays per year.
• TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence.
• These benefits are applicable to US employees depending on their employment status (full time, part time, or temporary).
• TRC offers jurisdiction specific benefit packages for International and Puerto Rico employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level