Field Representative

KRC Corporation•Hermiston, OR

3d•Onsite

About The Position

The Field Representative will coordinate with the sales team and dispatch top priority projects daily. This role involves monitoring and coordinating jobsite deliveries, performing daily concrete field testing, and dosing admixtures/additives to concrete loads. The Field Representative will solicit customer feedback, build strong customer relationships, and provide verbal and written feedback to production, sales, and QC staff. This position requires providing customers with on-the-spot solutions to urgent problems, assisting sales staff in resolving customer complaints and questions, and monitoring performance while troubleshooting production and quality deficiencies. A key aspect of this role is developing a good working relationship with fellow team members, driver teams, customers, and the KRC contracting group. The Field Representative will be expected to be actively involved in trade and community associations, as well as production and quality teams. Ensuring all safety policies and procedures are followed to prevent unsafe actions, processes, and behaviors is paramount. Other duties may be assigned as needed. Women, minorities, and veterans are encouraged to apply.

Requirements

Excellent communication and customer service skills.
Ability to operate and learn new computer programs.
Ability to effectively manage time and multitask.
Must have ACI certification or be willing to obtain within 6 months of hire.
Ability to obtain Concrete Control Technician (CCT) certification.
Ability to manage stressful situations.
Ability to work safely in a busy construction environment.
Willingness to work odd hours and Saturday’s if necessary.
Must work as a member of a location team.
Ability to accurately log important information on a daily basis.
Ability to write routine reports and correspondence.
Ability to safely lift up to 85 lbs several times per day.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to speak effectively before contractors or employees of organization.

Nice To Haves

Ready Mix laydown experiences a preference

Responsibilities

Coordinate with sales team and dispatch the top priority projects on a day-to-day basis.
Monitor and coordinate jobsite delivery.
Perform concrete field testing daily.
Dose admixtures/additives to concrete loads.
Solicit customer feedback and build close customer relationships.
Provide verbal and written feedback to production, sales and QC staff.
Provide customers with on-the-spot solutions to urgent problems.
Assist sales staff in resolving customer complaints and questions.
Monitor performance and trouble shoot production and quality deficiencies.
Develop a good working relationship with fellow team members, driver teams, customers and KRC contracting group.
Actively involved in trade and community associations.
Be actively involved in production & quality teams.
Assure all safety policies and procedures are followed to prevent any and all unsafe actions, processes and behaviors observed.
Other duties assigned as needed.