Field Representative II, Concierge Hospitality

Ricoh • Arden Hills, MN

2d • $17 - $23 • Onsite

About The Position

This position will work closely with the training team and office administration to ensure we represent the customer's culture to the external world. This position includes, but is not limited to, greeting outside callers/clients, managing conference room scheduling, preparing for key client visits (signage, work-space prep, etc.), and handling client travel arrangements where necessary. This individual would also be charged with assisting with any group company activities - parties, group functions, department meetings, etc. This position may also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distribution handling incoming and outgoing mail. This position reports directly to Site Manager or Assist Site Manager, depending on site personnel configuration.

Requirements

• Requires high school diploma or equivalent
• Requires 1-3 years of experience in the field or in a related area.
• Outstanding organization and coordination skills
• Demonstrated customer service skills
• Good PC inclusive of Microsoft suite skills
• Good problem-solving skills
• Ability to use audio visual equipment
• Minimum supervision/oversight required

Nice To Haves

• Experience working in Headquarters environment preferred

Responsibilities

• Greet visitors/guests - validate against guest list, provide badge, parking validation as necessary
• Serve as company concierge in regards to guests, clients, staff, providing tours of facilities, recommendations for hotels, restaurants, points of interest, etc.
• Coordinate catering for meetings with support staff and caterers
• Maintain and update company phone & speed dial lists
• Schedule meeting rooms, ensuring that each conference room has the necessary supplies and set-up prior to meeting times
• Assist with audio visual equipment for meetings
• Back up clerical support for Executive Assistants
• Where/when appropriate, the individual will also be asked to help with other departmental/non- client business activities
• Assist in daily management of facilities
• Perform other duties as assigned
• Creation of proposals in customer systems and well as print production environment
• Support Executive Level client facing staff
• Vendor procurement and coordination for special projects
• Represent the culture of both Ricoh and the customer as required

Benefits

• medical, dental, life, and disability insurance options
• Retirement Savings Plan (401K)
• Health Savings Account (HSA)
• Flexible Spending Account (FSA) investments
• team member tuition assistance programs
• paid vacation time
• paid holidays annually
• other benefits to enhance health, wellness, and ongoing personal and professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED