Field Representative - Building Construction Products

Caterpillar Inc.•Cary, NC

5d•$81,370 - $122,060•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Summary: The Field Representative role is designed for mobile, career-driven professionals who will begin in Cary, North Carolina to build the skills, knowledge, and experience needed through a structured development experience, and then transition into a field-based role supporting Caterpillar dealers and helping solve customer challenges. Timing for placement into the field will vary based on individual readiness and business needs, and candidates must be willing to relocate when assigned to a field role. What You Can Expect: Build a strong foundation in Caterpillar’s products, customers, dealer network, organization, and values through a structured leadership and skill development program. Apply your training in a field-based role, working closely with Caterpillar dealers and customers to support business needs and solve real-world challenges. Participate in hands-on learning experiences, which may include a 12-week training program in Peoria, Illinois, focused on Caterpillar knowledge, professional skills, and dealer and customer consultation.

Requirements

Customer Focus: Build strong customer relationships that drive satisfaction and loyalty. Align actions with customer needs and service expectations.
Decision Making & Critical Thinking: Use sound judgment and critical thinking to solve business challenges. Collaborate with stakeholders to make informed decisions.
Effective Communication: Communicate clearly and professionally across written and verbal channels. Tailor messages to influence outcomes and meet audience needs.
Relationship Management: Build collaborative relationships that support business goals. Engage stakeholders and partners to drive results.
Must be willing to relocate when assigned to a field role.
Must be willing to travel 50%.
Sponsorship is NOT available.
Must be willing to work onsite five days a week.
Relocation is available for this position.
Visa Sponsorship is not available for this position.
Any offer of employment is conditioned upon the successful completion of a drug screen.

Nice To Haves

Sales, distribution development and/or customer facing experience in the Automotive, Powersports, Agriculture, Rental, Attachments or Heavy equipment industries.
Demonstrated success as a self-starter in fast-paced environments.
Ability to demonstrate strong written and verbal communication skills
Success in managing priorities and moving work forward.
Experience working on a team and in a cross-functional environment.

Responsibilities

Develop the product, service, customer, and dealer knowledge needed to succeed in a fast-paced, customer-facing field role.
Build professional and technical capabilities through hands-on training, coaching, and real-world learning experiences.
Collaborate with teams across product development, dealer management, marketing, sales, and related business functions.
Complete rotational assignments that broaden your understanding of Caterpillar’s strategy, services, products, and dealer support model.
Prepare to manage an assigned territory and serve as a key connection between Caterpillar and its dealer network.
Explore potential specialization paths, including sales, service, aftermarket, and attachments.