Field Reimbursement Manager Dermatology Houston East
About The Position
The Field Reimbursement Manager (FRM) is a field-based role responsible for supporting healthcare providers, office staff, and patients in navigating access and reimbursement processes for Dupixent. Reporting to the FRM Director, the FRM serves as a subject matter expert on patient support services, prior authorizations, appeals, reimbursement, financial assistance programs, and access-related challenges. In this role, you will collaborate closely with cross-functional teams including Sales, Market Access, Account Directors, Trade, and the Dupixent MyWay patient support program to ensure a seamless customer experience and improve patient access to treatment. You will help develop and execute national access strategies, provide reimbursement education, resolve reimbursement barriers, and support patient pull-through initiatives. In this field-based position, the FRM will report to FRM Director. Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.
Requirements
- BA/BS Degree required, preferably in life science or business, MBA a plus
- Minimum 7+ years of experience in the pharmaceutical/healthcare industry, Dermatology or respiratory and / or Market Access a plus
- Experience working on reimbursement and/or patient access is required
- Ability to travel to meetings/trainings/programs as necessary - additional travel will be required within the assigned geography
- Demonstrated success of cross functional teamwork and working in a matrix and co-promote
- Must be energetic and driven to succeed
- Interpersonal skills including managing and resolving conflict and building strong working relationships
- Obtain ability to adapt to change and react constructively in a high-energy and fast paced environment
- Excellent strategic thinking, analytical, and communication skills required
- Achieve and maintain compliance with all applicable Sanofi-Genzyme policies and procedures, regulatory and legal requirements, and help to monitor compliance during cross functional team interactions
- Valid driver's license
Nice To Haves
- MBA a plus
- Dermatology or respiratory and / or Market Access a plus
Responsibilities
- Be the field subject matter expert relating to patient support, access, reimbursement, prior authorization, appeal, financial assistance, and other business related issues within the Dupixent Business Unit.
- Serve as a critical front-line member of the Sanofi Patient Support Services organization and work across multiple internal stakeholders, Sales Teams, Market Access, Account Directors, Trade, Dupixent MyWay (Patient Support Program) and program vendors to deliver an exceptional customer experience.
- Help develop and execute the national strategy set forth by building reimbursement confidence and understanding with customers and assisting in patient pull though efforts.
- Be subject matter experts on Dupixent MyWay support programs, access issue resolution, financial assistance and alternative funding options provided by our Patient Support Program.
- Act as a point of contact for Patient Support Services (Dupixent MyWay), and communicate and collaborate cross-functionally in order to lead Dupixent pull through efforts assisting the ABM as appropriate.
- Support field in education of office personnel on prior authorization and appeals processes, reimbursement support through Dupixent MyWay, free drug programs and financial assistance programs.
- Plan and implement geographic business plans to support appropriate access to Dupixent.
- Establish and maintain knowledge on the local and national payer landscape, including Specialty Pharmacy and Utilization Management criteria for Dupixent.
- Establish positive and productive working relationships with all key customer segments (internal and external).
- Partner with Alliance colleagues to create a culture of respect and customer focus.
- Develop working relationships with state societies, associations and advocacy groups, as needed, to support patient access and raise overall awareness for the Alliance, Dupixent MyWay and Dupixent.
- Conduct HCP office visits to facilitate pull through efforts and problem solve escalated issues as a HIPAA compliant contact.
- Work compliantly to reduce cycle time and increase conversion rate for patients prescribed Dupixent.
Benefits
- Employees may be eligible to participate in Company employee benefit programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
