Field Reimbursement Manager

bioMérieux

7d•$129,200 - $167,300•Remote

About The Position

The Field Reimbursement Manager (FRM) is a customer-facing, field-based role responsible for supporting healthcare providers, laboratories, and health systems in navigating complex coverage, coding, and reimbursement pathways for bioMérieux diagnostic solutions. Acting as a trusted partner, the FRM delivers education, guidance, and problem‑solving support to optimize billing practices, reduce reimbursement barriers, and improve patient access to testing. This role collaborates cross-functionally with Sales, Market Access, Medical Affairs, and Commercial Operations to address customer needs, influence access strategy, and ensure compliant engagement. This highly visible role plays a key part in supporting commercial execution and enhancing customer experience through proactive and responsive reimbursement support.

Requirements

Bachelor’s degree in Business Administration, Health Information Management, Life Sciences or equivalent field of study required
5+ years of experience in reimbursement, market access, or revenue cycle roles within diagnostics, biotech, or healthcare with experience in a provider-facing or field-based role required
Demonstrated experience addressing U.S. reimbursement and payer challenges
Strong knowledge of U.S. payer segments (Commercial, Medicare, Medicaid)
Working knowledge of CPT, ICD‑10, and HCPCS coding
Working knowledge of claims workflows and reimbursement processes
Working knowledge of payer policy interpretation
Strong problem-solving capabilities focused on reimbursement issues
Excellent communication and presentation skills, with ability to engage diverse audiences
Ability to influence both internal and external stakeholders
Highly organized, self-directed, and comfortable working in a remote/field setting
Valid driver’s license required

Nice To Haves

Advanced degree (MBA, MPH, MHA) preferred

Responsibilities

Serve as the primary reimbursement and market access resource for assigned provider accounts and regional customers.
Educate healthcare providers, laboratory staff, and revenue cycle teams on CPT, PLA, ICD‑10, and HCPCS coding, claims submission processes, and prior authorization and appeals requirements.
Deliver virtual, onsite, and webinar-based training on reimbursement and coverage topics.
Proactively and reactively address customer inquiries related to payer coverage, coding, and reimbursement.
Troubleshoot and resolve reimbursement challenges including claim denials, underpayments, and access delays.
Support customers using approved resources to improve reimbursement outcomes and expand payer coverage.
Partner closely with Sales, Customer Service, and Commercial teams to support new account onboarding, conduct customer business reviews, and sustain account health through ongoing reimbursement support.
Collaborate with Market Access and internal stakeholders to communicate payer trends, provider challenges, and reimbursement barriers.
Document and report payer landscape insights, reimbursement issues, and provider feedback to inform internal strategy.
Develop and maintain reimbursement tools, guides, and training materials to support field execution and customer education.
Represent the provider perspective internally to influence product positioning and access strategy.
Ensure all activities are conducted in compliance with company policies and applicable regulatory requirements.
Support product access initiatives with measurable impact on reimbursement and revenue outcomes.

Benefits

A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options
Company-Provided Life and Accidental Death Insurance
Short and Long-Term Disability Insurance
Retirement Plan including a generous non-discretionary employer contribution and employer match.
Adoption Assistance
Wellness Programs
Employee Assistance Program
Commuter Benefits
Various voluntary benefit offerings
Discount programs
Parental leaves